Customers` Favorites
Customers` Favorites
“The Mrs. and I were first-timers. I had a Whole Wheat Everything 🥯 with Jalapeño cream cheese. Just incredible!! 😋 We took home the awesome deal they're running RN - $20 for a baker's dozen Bagels + 3 pastries!! 😉 We'll be back! 🙂“
Customers` Favorites
“I had an issue where I bought my order online and did pick up in store and an item was missing. When I went back to make them aware of the issue, CHRISTINA (or not sure if spelled KRISTINA?) was so nice to resolve the issue. Everyone there has always been fantastic and friendly plus they have the freshest bagels.“
Customers` Favorites
“Delicious! Very friendly owners and staff!“
Customers` Favorites
“The best EVER! The donuts, Salvatore’s slice and world class service from the kindest ever, Chantel!“
Customers` Favorites
“These are the best bagels in Rochester, no questions asked! We have been coming to Bagel Land for more than 30 years and time after time they continue to turn out high quality fairly priced bagels. Some of our favorites are the Firesalt, Jalapeño, Salt and Sesame. We know the job market is tough for service oriented shops and we wanted to take a second to shout out to Maudie and Lucy for their great service and attention to details. Joe is the owner and is almost always on site; we love seeing him there and feel great about supporting a local business that also gives back to the community.“
Customers` Favorites
“Great deli like being in nyc . Stopped in today haven’t been there in years. Was as good as ever great food and service“
Customers` Favorites
“Joe is probably one of the sweetest employees I have ever met! He’s always kind and courteous. Fast and efficient and always super helpful! He even paid for my order one day when my account was low. He didn’t have to do that but he sees me almost every morning on my way to work for just an bagel and orange juice. Thank you Joe for always going out of your way when you didn’t have too!“
Customers` Favorites
“My bag ripped, dropping the fresh bagels. I explained what had happened to the mgr. She and the other female staff bent over backwards to help me! The girls were amazing awesome. So sincerely apologetic, stopped and both helped me and got me going. Such amazing people in there. It Christmas Eve and they're slammed. Didn't matter. Got the same great service.“
Customers` Favorites
“Food was very good but wanted to add ketchup and pepper to my drive thru sandwich. I was told they only had packets and I was fine with that, but after I received my food and left Bruegger's, I never received any packets of anything. Really put a damper on the overall experience.“
Customers` Favorites
“Tim Hortons is a reliable spot for a quick coffee or bite when you’re on the go. The menu has a good variety of options, from coffee and breakfast sandwiches to baked goods, all at a reasonable price. It’s not anything overly elevated, but it’s consistent and convenient. A solid choice when you want something quick, familiar, and affordable.“
Customers` Favorites
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“Saturday morning, -2°F (feels like -20) outside, and I’m picking up two dozen bagels for my daughter’s birthday. Not exactly the kind of weather that makes you want to leave the house… but Bruegger’s made it completely worth it.
From the moment I walked in, the staff was incredibly friendly and welcoming. You could tell they genuinely cared, which honestly warmed things up more than the heaters did.
The bagels were fresh, delicious, and perfectly prepared. Ordering two dozen could have easily felt chaotic, but everything was organized and ready thanks to their super convenient online ordering system. It made the whole process smooth and stress-free — exactly what you need when you’re prepping for a kid’s birthday party.
I also really appreciate the little things they do that show they go the extra mile. They offer storage bags to help keep the bagels fresh, and I love that you can buy their cream cheese to take home. Those thoughtful touches make a big difference.
And here’s something small but meaningful — when you order coffee, they don’t just hand you an empty cup like some places do. They actually fill it for you. That level of service and attention to detail is rare these days.
Bruegger’s consistently delivers great food and even better customer experience. They’ve definitely earned a loyal customer in“