Dunkin'

13541 Roosevelt Ave, Flushing
(718) 460-2096

Recent Reviews

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kloe

I ordered less ice and they just poured out the top half of my drink, which was full of my coffee. They added a little bit of coffee on top, and I watched the entire preparation process. So my large cup of coffee now only has caramel and milk left, and I asked for three pumps of syrup. They gave me five pumps, which is now very sweet, really? So just caramel milk, never go here again and They didn't even replace the lid for me, and the environment was extremely dirty.

Atmosphere: 1

Food: 1

Service: 1

ye ling

hash brown are all not fresh, extremely salty and overcooked. Tested like three days ago food.

Atmosphere: 1

Food: 1

Service: 1

Michael Choi

really cramped inside and dirty outside

Jae Kim

Ordered a breakfast sandwich and a donut. They gave me the sandwich, but forgot the donut. And the sandwich had the wrong bagel. They just gave me a plain one instead of the multigrain I asked for. Just lazy

Atmosphere: 1

Food: 1

Service: 1

Alexis walker

The workers here are racist and doesn’t treat their customers well when we are spending money. It’s sad that I can’t enjoy Dunkin like I used to. My order wasn't cooked after having to wait 10 mins for a wrap that was giving to a customer that ordered after me.

Atmosphere: 1

Food: 1

Service: 1

A SM

The half and half doesn't taste like half and half. I won't be coming back

Jonathan C

My sister and I came to this store many years ago and both of us ordered a raisin bagel with cream cheese and hot chocolate. The food was good and the service was wonderful. The atmosphere was busy because many people waiting to order and people making the things that they ordered.

Dietary restrictions: If people have dietary restrictions, need to inform the waiter before ordering.

Kid-friendliness: This place is kid-friendly because families can take their kids here for a meal.

Wheelchair accessibility: This place is wheelchair accessible because flat surface.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Macchiato, Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Boston Cream, Dunkin' Energy, Bonfire S'Mores Frozen Coffee, Muffins, Donuts

Anjali Kashish

the ladies during evening shifts are super nice. They always makes sure the order is done properly and greets warmly!! Store is always neat and clean from the both inside and outside

Atmosphere: 5

Food: 5

Service: 5

yamalitzy reyes

This place was a 5 star for me, but it’s been multiple times that they would do my coffee wrong! Today same thing happened to me. They either don’t stir the coffee which it makes no sense they are not following Dunkin standards by not stirring the hot coffee ☕️ or many times they forget to add the flavoring in the coffee. Today a muslin lady was rude when I asked her to add my flavoring, she literally argued with me that she added the flavor . Me and my husband was there and we both taste our coffees and for sure she was WRONG! 😑 Me and my husband use to love the employees but we will try one more time tomorrow. After that we won’t go there ever again! She didn’t apologized and she told me “Oh you want me to add more”? while she’s slamming the spoons and coffee!

Atmosphere: 3

Food: 4

Service: 3

Jessica Tranquilino

They make the Matcha’s really well and donuts are fresh!

Elizabeth “Lizzie”

I’d give more stars except they allow homeless individuals (or they look homeless anyway) to stand there at the door, open the door and blow cigarette smoke as you walk in expecting to get a tip. I can open my own door without the cigarette smoke in my face. Sometimes I turn back when I see them at the door. The owners/management need to do something about this nonsense. Attitude is really bad or decent you never know on any given day. Coffee is good, they almost always forget part of our order which is weird.

Atmosphere: 3

Food: 4

Service: 4

avi maru

Coffee was made fresh! The dozen donuts I got were pretty good!

Brandon T

Tiny cramped space but otherwise good

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Muffins

Gener Cuevo

I ordered a large refresher and a medium iced matcha and was charged almost $16 when it should’ve been just around $11 because i always get the same drinks from Dunkin. It was my first time trying this location and probably will be the last because they charged me for a Ham Croissant that I didn’t need, the employee didn’t even give me the receipt, if I wouldn’t have noticed the extra $5 they charged me in the notification I received in my phone, they would have gotten away with it. I told them and they asked me if I want a croissant (knowing I didn’t order that) or something else worth $5. I told them no and instead of refunding me through the card I used to pay, they gave me cash and some lousy change that I do not have a use for. Worst of all, I did not get any kind of apology but just told the phrase “refund no good card”. Do not go here.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Dunkin' Refreshers, Iced Latte

Dev

Must be the worst Dunkin I have ever went to. I found a piece of plastic inside my mouth when I was drinking my iced latte and the other time the iced drink was white. A latte that’s completely white, and just tasted like milk instead of espresso. The service was a let down too, no apology or anything, just have a vibe to tell you to get out.

Atmosphere: 1

Food: 1

Service: 1

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