would not recommend. we usually eat at other businesses inside New York Food court. Decided to try this place for the mala pot. When you pick out the ingredients they charge by the pound. around 13 dollars per pound for meat and around 10 dollars per pound for veggie. When you pick ingredients, they will give you a large quantity. We only had 2 people eating mala pot and the portion they took was like for 4 people at least. I feel because you are paying by pound they will try to make as much money by overloading. If you want to make money, you got to do it honestly. Anyway, we had soo much left over that it no longer will be fresh if we decide to eat it another day. Normally when we eat at other shops, its about $15 to $20 per person but this shop we spent more than $60 for two people. Will not eat at this place again.
Atmosphere: 1
Food: 2
Service: 1
Brandon H
They use metal bowls and do not tare the weight of the bowl before they grab the meat, veggies, and seafood, meal is by weight so you basically getting scammed. Make sure you make them tare the bowl before you order your meal. Food doesn’t look too fresh either.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Spicy Dry Hot Pot for Two
Annie S
The food was good but the place isn’t as clean as you think. But the food was good. I have had the beef mala soup and boy if you can’t take the spice request either not spicy or tiny bit. If you say little spicy it was really spicy, so be sure to get a drink to cool it down. Their soups are all the same just different toppings. The soup itself have veggies and glassine noodles. Those are my favorite.
Atmosphere: 2
Food: 4
Service: 4
wence wu
I was really pissed off when I went there to buy spicy hot pot. I ordered two portions and only got one rice. In addition, I ordered takeout and they didn’t provide me with cutlery. My two portions of spicy hot pot had the same ingredients. The packaging chef told me Just like the new ones, why do you give me one portion that is full and one portion that is only half-full? The point of me buying two portions now is because I want to eat them all by myself. Then why don’t I ask you to buy one portion? Don’t you think that you don’t even have the cutlery to eat?
Atmosphere: 1
Food: 1
Service: 1
Grace Chen
There is cockroach in my food, Its really disgusted will never go there
Atmosphere: 1
Food: 1
Service: 1
Ruoyu Lin
Idk why ppl commented Laoma better. That store already got shutdown for too many roaches in food. Hang keeps their food clean but it’s a food court so I cannot expect other ppl to do the same.Worth trying here.
Atmosphere: 5
Food: 5
Service: 5
Ruoyu “RY” Lin
Idk why ppl commented Laoma better. That store already got shutdown for too many roaches in food. Hang keeps their food clean but it’s a food court so I cannot expect other ppl to do the same.
Worth trying here.
Atmosphere: 5
Food: 5
Service: 5
Justin Joseph
Ordered via Uber Eats. Only Dry Hot Pot I could order delivery. Go to Laoma Malatang, better flavor and more food for a slightly cheaper price.
Atmosphere: 2
Food: 2
Service: 3
Bella
If I don’t have to give it one star, I don’t want to give it one. At noon, I went there to buy spicy hot pot. Because I bought it for 51?, I thought it was too heavy so I ate some there. As I ate it, the chicken gizzards fell apart. The chicken gizzards were not washed: the yellow skin was all over it. I took it to them and asked them, "You don't wash the chicken gizzards?" They said that I should pay attention next time, and there will be no more. I returned to my seat and became more and more angry as I thought about it. I couldn’t eat anymore. I originally wanted to ask them to make another one, but after looking around, there was no meat dish that made me feel clean. Yes, I had to order fat beef and some vegetables. They were going to count it as 51? if I bought it. I said this scale is only 20 and I bought 51. They had to refund me the difference. They said I had 41. One moment they said I was 50, and I said my order was 51, so with that attitude, I wanted to refund 31 yuan, which was a lot of cents. After that, they fried it and threw it at the front desk. They didn't tell me whether it was yours or whether I went to ask if it was my takeaway. They just said a favor. ,,
If I don’t have to give it one star, I don’t want to give it one. At noon, I went there to buy spicy hot pot. Because I bought it for 51?, I thought it was too heavy so I ate some there. As I ate it, the chicken gizzards fell out. The chicken gizzards were not washed: the yellow skin was all over it. I took it to them and asked them, "You don't wash the chicken gizzards?" They said that I should pay attention next time, and there will be no more. I returned to my seat and became more and more angry as I thought about it. I couldn’t eat anymore. I originally wanted to ask them to make a new one, but after looking around, there was no meat dish that made me feel clean. Yes, I had to order fat beef and some vegetables. They were going to count it as 51? if I bought it. I said the scale was only 20 and I bought 51. They had to refund me the difference. Then they said I had 41. One moment they said I was 50, and I said my order was 51, so with that attitude, I wanted to refund 31 yuan, which was a lot of cents. After that, they fried it and threw it at the front desk. They didn't tell me whether it was yours or whether I went to ask if it was my takeaway. They just said a favor. ,,
HY Qiu
I went to this restaurant today to order spicy hot pot and I was so pissed off. My husband went to order it. He said each variety was a little less and a little less. My aunt tried her best to bring a lot and said that two people stuffed me with almost 100 yuan of stuff. That’s okay. When I got home, I found that everything was missing. The first one ordered 4 pieces of pig blood. When I got home, none of them were gone. No wonder I had to give you so much. They could make less for you.
J Chen
Avoid!!! Food is not clean…… and agree with many other reviewers that the flavor is severely lacking. The service was somewhat friendly but it doesn’t make up for the bad food.
Atmosphere: 2
Food: 1
Service: 4
Chieh-I Chen
Avoid!!! Food is not clean…… and agree with many other reviewers that the flavor is severely lacking. The service was somewhat friendly but it doesn’t make up for the bad food.
good chef friendly staff food is very good
Atmosphere: 5
Food: 5
Service: 5
would not recommend. we usually eat at other businesses inside New York Food court. Decided to try this place for the mala pot. When you pick out the ingredients they charge by the pound. around 13 dollars per pound for meat and around 10 dollars per pound for veggie. When you pick ingredients, they will give you a large quantity. We only had 2 people eating mala pot and the portion they took was like for 4 people at least. I feel because you are paying by pound they will try to make as much money by overloading. If you want to make money, you got to do it honestly.
Anyway, we had soo much left over that it no longer will be fresh if we decide to eat it another day.
Normally when we eat at other shops, its about $15 to $20 per person but this shop we spent more than $60 for two people.
Will not eat at this place again.
Atmosphere: 1
Food: 2
Service: 1
They use metal bowls and do not tare the weight of the bowl before they grab the meat, veggies, and seafood, meal is by weight so you basically getting scammed. Make sure you make them tare the bowl before you order your meal. Food doesn’t look too fresh either.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Spicy Dry Hot Pot for Two
The food was good but the place isn’t as clean as you think. But the food was good. I have had the beef mala soup and boy if you can’t take the spice request either not spicy or tiny bit. If you say little spicy it was really spicy, so be sure to get a drink to cool it down. Their soups are all the same just different toppings. The soup itself have veggies and glassine noodles. Those are my favorite.
Atmosphere: 2
Food: 4
Service: 4
I was really pissed off when I went there to buy spicy hot pot. I ordered two portions and only got one rice. In addition, I ordered takeout and they didn’t provide me with cutlery. My two portions of spicy hot pot had the same ingredients. The packaging chef told me Just like the new ones, why do you give me one portion that is full and one portion that is only half-full? The point of me buying two portions now is because I want to eat them all by myself. Then why don’t I ask you to buy one portion? Don’t you think that you don’t even have the cutlery to eat?
Atmosphere: 1
Food: 1
Service: 1
There is cockroach in my food, Its really disgusted will never go there
Atmosphere: 1
Food: 1
Service: 1
Idk why ppl commented Laoma better. That store already got shutdown for too many roaches in food. Hang keeps their food clean but it’s a food court so I cannot expect other ppl to do the same.Worth trying here.
Atmosphere: 5
Food: 5
Service: 5
Idk why ppl commented Laoma better. That store already got shutdown for too many roaches in food. Hang keeps their food clean but it’s a food court so I cannot expect other ppl to do the same.
Worth trying here.
Atmosphere: 5
Food: 5
Service: 5
Ordered via Uber Eats. Only Dry Hot Pot I could order delivery. Go to Laoma Malatang, better flavor and more food for a slightly cheaper price.
Atmosphere: 2
Food: 2
Service: 3
If I don’t have to give it one star, I don’t want to give it one. At noon, I went there to buy spicy hot pot. Because I bought it for 51?, I thought it was too heavy so I ate some there. As I ate it, the chicken gizzards fell apart. The chicken gizzards were not washed: the yellow skin was all over it. I took it to them and asked them, "You don't wash the chicken gizzards?" They said that I should pay attention next time, and there will be no more. I returned to my seat and became more and more angry as I thought about it. I couldn’t eat anymore. I originally wanted to ask them to make another one, but after looking around, there was no meat dish that made me feel clean. Yes, I had to order fat beef and some vegetables. They were going to count it as 51? if I bought it. I said this scale is only 20 and I bought 51. They had to refund me the difference. They said I had 41. One moment they said I was 50, and I said my order was 51, so with that attitude, I wanted to refund 31 yuan, which was a lot of cents. After that, they fried it and threw it at the front desk. They didn't tell me whether it was yours or whether I went to ask if it was my takeaway. They just said a favor. ,,
Restaurantji Recommends
If I don’t have to give it one star, I don’t want to give it one. At noon, I went there to buy spicy hot pot. Because I bought it for 51?, I thought it was too heavy so I ate some there. As I ate it, the chicken gizzards fell out. The chicken gizzards were not washed: the yellow skin was all over it. I took it to them and asked them, "You don't wash the chicken gizzards?" They said that I should pay attention next time, and there will be no more. I returned to my seat and became more and more angry as I thought about it. I couldn’t eat anymore. I originally wanted to ask them to make a new one, but after looking around, there was no meat dish that made me feel clean. Yes, I had to order fat beef and some vegetables. They were going to count it as 51? if I bought it. I said the scale was only 20 and I bought 51. They had to refund me the difference. Then they said I had 41. One moment they said I was 50, and I said my order was 51, so with that attitude, I wanted to refund 31 yuan, which was a lot of cents. After that, they fried it and threw it at the front desk. They didn't tell me whether it was yours or whether I went to ask if it was my takeaway. They just said a favor. ,,
I went to this restaurant today to order spicy hot pot and I was so pissed off. My husband went to order it. He said each variety was a little less and a little less. My aunt tried her best to bring a lot and said that two people stuffed me with almost 100 yuan of stuff. That’s okay. When I got home, I found that everything was missing. The first one ordered 4 pieces of pig blood. When I got home, none of them were gone. No wonder I had to give you so much. They could make less for you.
Avoid!!! Food is not clean…… and agree with many other reviewers that the flavor is severely lacking. The service was somewhat friendly but it doesn’t make up for the bad food.
Atmosphere: 2
Food: 1
Service: 4
Avoid!!! Food is not clean…… and agree with many other reviewers that the flavor is severely lacking. The service was somewhat friendly but it doesn’t make up for the bad food.
Atmosphere: 2
Food: 1
Service: 4
price is up there but food is
Atmosphere: 2
Food: 2
Service: 2
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