Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
16010 Cross Bay Blvd, Howard Beach
(718) 738-1309
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Share your opinion about Chipotle Mexican Grill
Last two times there the service was horrible . Tonight they scraped the bottom of the container for meat for my bowls. They were literally slapping the food into the bowl I asked for more rice bc it was so little the girl actually slapped a small scoop into the bowl annoyed . It was so little food u could see the bottom of the plate. There were no burritos or fajitas etc bc the warmer plate wasn’t working so unless you had ordered pick up bc theirs was working you had to...read full review
Last two times there the service was horrible . Tonight they scraped the bottom of the container for meat for my bowls. They were literally slapping the food into the bowl I asked for more rice bc it was so little the girl actually slapped a small scoop into the bowl annoyed . It was so little food u could see the bottom of the plate. There were no burritos or fajitas etc bc the warmer plate wasn’t working so unless you had ordered pick up bc theirs was working you had to...read full review
Pick up orders should be prepared the same way they would if you ordered in person. My daughter received an almost empty bowl this afternoon. Missing toppings and extremely small portions. You could see the bottom of the bowl in parts. It looked like it could be someone's leftovers, there was so little food in the bowl.The chicken looked so bad, she didn't eat it. order was supposed to be ready for pick-up at 5pm, but didn't receive until 5:20pm. Never again.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
People in Howard Beach Also Viewed
Chipotle Mexican Grill is a restaurant known for its good food and friendly staff. Customers have praised employees like Fabian for their kind and helpful attitudes, with many noting their quick service and perfect portion sizes. The Howard Beach location has consistently impressed with its cleanliness and well-stocked food pans. However, there are still some areas for improvement, such as the cleanliness of the salad and the provision of utensils in take-out orders. The parking situation is also noted to be less than ideal.
Recently, the staff has faced challenges with short staffing, leading to longer wait times and overwhelmed employees. Despite this, customers have reported that the staff remains friendly and polite. Some customers experienced missing items, such as chips in kids' meals, and issues with the lack of utensils and napkins, which might be due to staffing problems or oversight. Overall, Chipotle continues to be a better option than a burger from "Mikkydieezzzzyyy," and the lively atmosphere combined with attentive staff ensures that the food remains delicious.