Panera Bread
$ • Cafe, Salad, Soup
Hours:
5744 S Transit Rd, Lockport
(716) 433-6481
About Panera Bread
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Panera Bread Reviews
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Ordered from this location. Received order with 3 items not in the bag out of 4 items ordered.
Have been trying to call them for 45 minutes but the phone just hangs up after 3 minutes.
App does not offer refunds on orders only credits for future orders.
So the consumer trust you with out order and then when it’s messed up our only options are to not be able to talk to someone about why it was messed up or what can be done but only accept a partial refund...read full review
So I did a rapid pickup via the app. When I got to the store to look on the shelf my food was already gone. When I asked at counter, manager check and told me someone must of took it and was super apologetic. I doubt it was someone accidentally taking the wrong one, my name would have been on the bag and there are not many with my last name. They re-made it all super quick, and upgraded my drink. They were super kind about and offered my a cookie too. The manager apologized again...read full review
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 7AM - 8PM |
| Sunday | 7AM - 8PM |
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Panera Bread is a top-notch restaurant in western NY, offering exceptional service and quality food. The staff is attentive and friendly, with standout team members like General Manager Adam and Manager Kim making a difference. The menu features delicious options like the green passion smoothie, fantastic salads, the broccoli and cheddar soup, and the steak and cheddar sandwich. The price is a little steep for most things, but the food is prepared so well. While drinks and online ordering can be hit or miss, the overall experience is highly recommended.