Tim Hortons
$ • Donuts, Coffee Shops, Bakery
Hours:
6393 Robinson Rd, Lockport
(716) 433-0030
About Tim Hortons
Customers' Favorites
Chocolate Chunk Cookie
Original Ground Coffee
Doughnut
Bagel
Donut
Tim Hortons Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
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Tim Hortons, a popular Canadian coffee and donut chain, has received mixed reviews from customers. While the service was generally praised, with one reviewer highlighting the excellent communication and quick service from a staff member named Dee, the overall experience was not without its challenges.
The reviews mention issues with the coffee, which was described as too bitter, requiring extra sugar to make it drinkable. Additionally, the sitting area was likened to a bus stop, suggesting a less-than-ideal atmosphere.
Concerns were also raised about the organization of the computer systems, with complaints about the many buttons and pages that could easily lead to order mix-ups. The drive-thru service was noted to be efficient for smaller orders, but became problematic when larger orders were placed.
Despite these drawbacks, the reviews indicate that Tim Hortons remains a popular choice for many, with the convenience of the drive-thru and the overall service being highlights for some customers.