Customers` Favorites
Customers` Favorites
“Saturday morning, -2°F (feels like -20) outside, and I’m picking up two dozen bagels for my daughter’s birthday. Not exactly the kind of weather that makes you want to leave the house… but Bruegger’s made it completely worth it.
From the moment I walked in, the staff was incredibly friendly and welcoming. You could tell they genuinely cared, which honestly warmed things up more than the heaters did.
The bagels were fresh, delicious, and perfectly prepared. Ordering two dozen could have easily felt chaotic, but everything was organized and ready thanks to their super convenient online ordering system. It made the whole process smooth and stress-free — exactly what you need when you’re prepping for a kid’s birthday party.
I also really appreciate the little things they do that show they go the extra mile. They offer storage bags to help keep the bagels fresh, and I love that you can buy their cream cheese to take home. Those thoughtful touches make a big difference.
And here’s something small but meaningful — when you order coffee, they don’t just hand you an empty cup like some places do. They actually fill it for you. That level of service and attention to detail is rare these days.
Bruegger’s consistently delivers great food and even better customer experience. They’ve definitely earned a loyal customer in“
Customers` Favorites
“I had an issue where I bought my order online and did pick up in store and an item was missing. When I went back to make them aware of the issue, CHRISTINA (or not sure if spelled KRISTINA?) was so nice to resolve the issue. Everyone there has always been fantastic and friendly plus they have the freshest bagels.“
Customers` Favorites
“These are the best bagels in Rochester, no questions asked! We have been coming to Bagel Land for more than 30 years and time after time they continue to turn out high quality fairly priced bagels. Some of our favorites are the Firesalt, Jalapeño, Salt and Sesame. We know the job market is tough for service oriented shops and we wanted to take a second to shout out to Maudie and Lucy for their great service and attention to details. Joe is the owner and is almost always on site; we love seeing him there and feel great about supporting a local business that also gives back to the community.“
Customers` Favorites
“Great deli like being in nyc . Stopped in today haven’t been there in years. Was as good as ever great food and service“
Customers` Favorites
“Corey and his staff were very friendly. Their location was a great lunch date for my mom and I who needed to refuel between thrift shops. The staff was all very polite even with us coming in near close. (I work in restaurants so I know that feeling)“
Customers` Favorites
“My bag ripped, dropping the fresh bagels. I explained what had happened to the mgr. She and the other female staff bent over backwards to help me! The girls were amazing awesome. So sincerely apologetic, stopped and both helped me and got me going. Such amazing people in there. It Christmas Eve and they're slammed. Didn't matter. Got the same great service.“
Customers` Favorites
“Food was very good but wanted to add ketchup and pepper to my drive thru sandwich. I was told they only had packets and I was fine with that, but after I received my food and left Bruegger's, I never received any packets of anything. Really put a damper on the overall experience.“
Customers` Favorites
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“Delicious! Very friendly owners and staff!“