Not atypically, the staff was a bit "distracted," or perhaps slightly unfocused.They actually had both a light roast and a dark roast available.The rest is Starbucks cookie-cutter.
Atmosphere: 4
Food: 4
Service: 4
Infiniti Bowie
My favorite Starbucks location especially due to the staff: Sarah the supervisor is amazing and always makes me smile as soon as I come in! Not only is she extremely friendly but she also knows how to execute my drinks very well, especially given how complex they can be lol. I go to Starbucks practically everyday, and I’ve been coming to this location for years as I live in the area. Throughout all the changes over the years, my experience here has only elevated because of Sarah along with the other star employees LJ, Claire, Sophia, Jahre (another supervisor) and Angel. Such an amazing crew and I’ll continue to come to this location so long as they’re all still there. :)
Atmosphere: 5
Food: 5
Service: 5
pilot vanquish
Decided to give this place a go since mast coffee is closed. What a mistake that was. Horrendous customer service. Zero stars if it was an option.Standing around like they don’t care. I won’t be stepping foot in this location anymore that’s for sure. If you need a Starbucks just go to the one in chappaqua by Whole Foods.
Atmosphere: 1
Service: 1
Chef Sterling Smith
What can I say about Starbucks. Every other corner. Decent coffee and specialty drinks.
Atmosphere: 3
Food: 3
Service: 3
Lauren Davis
Something is not smooth with Starbucks. I will take a break from them.
Rebecca Wang
My favorite drink, cappuccino , VENTI, With caramel cold foam + ham and cheese croissant for
Thanks to this location’s bad service, I discovered a great Mediterranean Restaurant 2 min away!This location has paid parking!!!! After I paid for my parking in a 90F weather, I got to the door and found a sign “No, ice, sorry :(“Apparently, they did not have food either. No sandwiches or protein boxes. Nothing, just empty space….Where there is a will, there is a way… Both issues could have been resolved!
Atmosphere: 1
Food: 1
Service: 1
Lawrence Seth
The service is very good. But not sure what is up with Starbucks, they are on a mission to minimize things. SOon we will get coffee in a bag.
Atmosphere: 4
Food: 4
Service: 5
Cait Baker
I went as a member of a training group with our new guide dogs and our instructors. The staff was incredibly kind, patient understanding and seems to enjoy having all of us
I was in at 645 and they close at 7 but the girl at the register said she was closed for the night. I guess closing at 7 now means that the staff out the door at 7. The kid deserves a pass because the manager should’ve been actually managing
Sebastian Guerrero
I only go to the store for one reason only and it’s Claire Claire gives the best customer service and she gives me positive vibes even when I’m having a bad day thank you Claire for all the support and all the sweet short talks we have you truly are an all-starSo happy that Starbucks also has hired a new team of great people I like it there now I like positivity people and nice people but Claire is the all star all the way
Vicha G.A
I ordered 2 drinks. 1 TALL ice caramel macchiato and 1 GRANDE ice chocolate for my son. And they gave me TALL cup for my GRANDE macchiato. It was too busy that I don’t even bother to go back to complain. Seems they can’t handle a busy day.
T.R. Hummer
It's a Starbucks. It seemed understaffed. They did their best. It was still a Starbucks.
Nick pinnetti
Have been a long term customer of this location. We usually come here whenever we are in town. Unfortunately the quality of the coffee, overall cleanliness and service have all slowly gone down over time. Our order was half missing/incorrect and had to wait much longer than usual. It seems like they are overworked, understaffed or both. I have noticed this at most other locations as well and the quality of the coffee is on par with Dunkin at this point, especially as prices continue to rise. Will give them a few more tries before giving up and getting my coffee elsewhere.Parking: Plenty of parking both on the street as well as parking lots across the street and behind this location.
Not atypically, the staff was a bit "distracted," or perhaps slightly unfocused.They actually had both a light roast and a dark roast available.The rest is Starbucks cookie-cutter.
Atmosphere: 4
Food: 4
Service: 4
My favorite Starbucks location especially due to the staff: Sarah the supervisor is amazing and always makes me smile as soon as I come in! Not only is she extremely friendly but she also knows how to execute my drinks very well, especially given how complex they can be lol. I go to Starbucks practically everyday, and I’ve been coming to this location for years as I live in the area. Throughout all the changes over the years, my experience here has only elevated because of Sarah along with the other star employees LJ, Claire, Sophia, Jahre (another supervisor) and Angel. Such an amazing crew and I’ll continue to come to this location so long as they’re all still there. :)
Atmosphere: 5
Food: 5
Service: 5
Decided to give this place a go since mast coffee is closed. What a mistake that was. Horrendous customer service. Zero stars if it was an option.Standing around like they don’t care. I won’t be stepping foot in this location anymore that’s for sure. If you need a Starbucks just go to the one in chappaqua by Whole Foods.
Atmosphere: 1
Service: 1
What can I say about Starbucks. Every other corner. Decent coffee and specialty drinks.
Atmosphere: 3
Food: 3
Service: 3
Something is not smooth with Starbucks. I will take a break from them.
My favorite drink, cappuccino , VENTI, With caramel cold foam + ham and cheese croissant for
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Coffee Frappuccino Blended Beverage, Bacon Gouda
Clean, nice fireplace. Helpful staff.
Atmosphere: 4
Food: 3
Service: 4
Thanks to this location’s bad service, I discovered a great Mediterranean Restaurant 2 min away!This location has paid parking!!!! After I paid for my parking in a 90F weather, I got to the door and found a sign “No, ice, sorry :(“Apparently, they did not have food either. No sandwiches or protein boxes. Nothing, just empty space….Where there is a will, there is a way… Both issues could have been resolved!
Atmosphere: 1
Food: 1
Service: 1
The service is very good. But not sure what is up with Starbucks, they are on a mission to minimize things. SOon we will get coffee in a bag.
Atmosphere: 4
Food: 4
Service: 5
I went as a member of a training group with our new guide dogs and our instructors. The staff was incredibly kind, patient understanding and seems to enjoy having all of us
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was in at 645 and they close at 7 but the girl at the register said she was closed for the night. I guess closing at 7 now means that the staff out the door at 7. The kid deserves a pass because the manager should’ve been actually managing
I only go to the store for one reason only and it’s Claire Claire gives the best customer service and she gives me positive vibes even when I’m having a bad day thank you Claire for all the support and all the sweet short talks we have you truly are an all-starSo happy that Starbucks also has hired a new team of great people I like it there now I like positivity people and nice people but Claire is the all star all the way
I ordered 2 drinks. 1 TALL ice caramel macchiato and 1 GRANDE ice chocolate for my son. And they gave me TALL cup for my GRANDE macchiato. It was too busy that I don’t even bother to go back to complain. Seems they can’t handle a busy day.
It's a Starbucks. It seemed understaffed. They did their best. It was still a Starbucks.
Have been a long term customer of this location. We usually come here whenever we are in town. Unfortunately the quality of the coffee, overall cleanliness and service have all slowly gone down over time. Our order was half missing/incorrect and had to wait much longer than usual. It seems like they are overworked, understaffed or both. I have noticed this at most other locations as well and the quality of the coffee is on par with Dunkin at this point, especially as prices continue to rise. Will give them a few more tries before giving up and getting my coffee elsewhere.Parking: Plenty of parking both on the street as well as parking lots across the street and behind this location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Caramel Macchiato