Chai 柴院 | Authentic Chinese Restaurant

353 W 46th St, New York
(646) 669-8299

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The food at Chai is wonderful, and that’s the only aspect I enjoy. But, the service left much to be desired. We were twice asked to wrap up our leftovers, even though one of our guests was still eating and drinking. In our culture, interrupting someone while they are drinking (especially alcohol) is considered very rude. After we paid the bill, the server “politely” asked us to leave, even though we had only been there for an hour. We understood that many people were waiting,...
I need to rant (吐槽) about this place! I was influenced to go to this Beijing restaurant, ignoring multiple red flags (times square location for one). It’s somewhat pricey so I reserved it for a special occasion.The atmosphere and interior design is great, but the food is disappointing. The menu missing some key classic Beijing dishes and of the food we ordered, I wasn’t impressed by any of them. We got the seafood soup, baked lamb and duck rolls. The lamb was flavorless,...
Another NYC Chinese restaurant experience from 2023-2024 and I came to the conclusion for the post-Covid era: decent food quality, unique cuisine family (somehow we chose Beijing cuisine), comparable ratings (cannot decide which one is better), and at much higher price.

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Chai 柴院 | Authentic Chinese Restaurant

353 W 46th St, New York, NY 10036
(646) 669-8299