Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 274 Madison Ave, New York, New York, 10016, US
Telephone: (212) 689-1245
Price range: $
Rating: 2.6

$ • Mexican, Fast Food

Hours:
274 Madison Ave, New York
(212) 689-1245

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a spacious, clean, and conveniently located fast-food chain in midtown. The menu offers carb-free meal options, and while the music may be a bit loud, customers can enjoy a typical Chipotle experience. This includes a long line, polite but slow service, and average food quality. Customers have a range of options to choose from, including steak tacos, Chicken burrito bowls, and kids' guacamole meals. Many customers appreciate the generous portions of their burrito bowls, with some noting that the restaurant fills their bowls to the top. However, others have mentioned that they can be a bit stingy with the chicken, suggesting ordering an extra serving.

Although the soda machine was broken and ice water was unavailable, Chipotle remains an affordable dining option in the area. Pickup can sometimes be slow since all orders are kept behind the counter, especially if staff is busy. Despite this, workers are often quick to prepare orders, making it a convenient choice for those seeking something filling and quick. Vegetarian options are available, allowing diners to customize their bowl or burrito as they prefer.

Recent reviews highlight mixed experiences with customer service. One customer noted that a teen at the register did not communicate well, arguing over a bottle of water and showing a lack of professionalism. Another praised Jessy for her dedication and efficiency in serving a group of tourists with specific needs, emphasizing the importance of staff being aware of ingredients to prevent dangerous allergic reactions. There was also criticism about a worker’s appearance and attitude, suggesting that the restaurant should address staff professionalism to improve the overall environment.