Cipriani Downtown New York City

The restaurant has lost its exclusivity. In addition to looking like a popular restaurant, the food is not. The menu has small letters without much description. I went today, November 10th. I ordered a ravioli that came with just oil, and chicken that had only salt and burnt onions. Give me a break, it was good before. Today, after that, I don't recommend it. Besides, the service. I had to ask for the bill 3 times. The side dish never arrives if the table needs anything else. You pay for service that doesn't have it, and food that isn't even that great.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Homemade Spinach & Ricotta Ravioli with Butter & Sage

LOVE absolutely everything

Atmosphere: 5

Food: 5

Service: 5

Nice place, very well attended. We enjoyed our time here but as an Italian, I have a little trouble understanding the hype around this restaurant. It's very expensive and the dishes are very banal and Italian... American style...

Atmosphere: 5

Food: 3

Service: 4

Calling him terrible is paying him a compliment. this evening I went to the Cipriani Downtown NY restaurant, with the certainty of being welcomed into a place that not only respected the Italian standard due to its fame and reputation, needless to say that this was not the case. The place was full and noisy, the confusion prevented any type of conversation with the other diners, there was no shortage of elbows and bumps from the staff due to the commotion, the frightening dishes certainly had nothing to do with the cuisine and quality that Cipriani usually offers in its other locations. We were ready for a high bill considering the expected quality, however I feel like defining the experience as a real steal. As an Italian and Venetian I felt really embarrassed.

Absolutely exceptional. The best pasta we ate in NYC without forgetting the vanilla cake!!! Impeccable service.

Atmosphere: 5

Food: 5

Service: 5

Eh food was ok
Nice atmosphere

Atmosphere: 5

Food: 3

Service: 5

So in love with the food
damn its so delicious

Atmosphere: 5

Food: 5

Service: 5

Absolutely amazing food . The veil was cooked to perfection and the deserts were to die for . Had a hiccup with the food but staff fixed it almost in a instant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Classic Cipriani Tiramisu', Homemade Spinach & Ricotta Ravioli with Butter & Sage

What a disappointment! We made reservations for 3 ppl to have lunch on a Monday at 1pm with our son before heading out of town. We know NYC is tight on space, but half the restaurant was empty and they sat us so close to the table next to us we could have shared their lunch. We were close to the bar and upstairs service access. The staff must have bumped my wife's chair 20 times in passing and no one ever apologized.

The service was awful and not what you would expect for this level restaurant or any dining experience. Here is a little what happened.
We asked for sparkling water and they brought tap water.
They brought bread to the table but no olive oil until after we received our appetizers.
After our appetizers they removed the bread, salt and pepper, our plates and silverware. Then brought over the day's dessert selections. I said we would prefer to have our entrees first, but no response at all, When they scraped the crumbs from the table the pushed them all onto son's pants.
Shortly before or entrees arrived the table next to us got theirs. The one gentleman had to send his pasta back because the server put his fingers right into his pasta as he was serving it.
Sure enough, our entrees came and the same server did the same thing to my wife's pasta. The manager came over, apologezed, then got into my wife's face and raising his voice and yelling, repeatedly picking up the plate different ways and putting back down in front of her asking how she would like them to put down the plate and again touching the pasta on her plate. He even had sauce on his thumb from her dish. He said "I have been doing this for 20 years!" He is not even the one that served it originally. Disgusting and gross! At this point my was done and did not want to eat anything else there. The table next to us sent their pasta back too. He said how you "expect much better service when going out for a lunch like this.." He was shocked they did the same thing to our table after he just addressed it with them and canceled two more dishes they had ordered.
My son had the sea bass, it was fishy and had an ammonia taste to it.
All the while the staff was arguing loudly bickering with each other. Just ridiculous!
We go out to eat a lot and this was one the worst experiences ever. The manager threw his card on the table and said he will take care of us next time and took 20% off the bill.
I assure you we will never go back and hope you do not go either. How would you feel sitting there and eating while your wife has no food in front of her? The only reason I had my meal was so our son would not eat alone. He was on a tight schedule with an upcoming meeting otherwise all three of us would have gotten up from the table and gone somewhere else.
This is most poorly managed and trained front of house staff of any restaurant we have been in. Stay away, NYC has too many other fantastic dining experiences!!

Atmosphere: 1

Food: 1

Service: 1

One of the worst dining experiences I’ve had in a long time. Reservation time meant nothing, finally seated then no server. Had to ask. Meal came and one of our party’s order was wrong. And the server argued with her. At that point I behaved poorly and it makes me very angry that the experience was so bad that I reacted that poorly. Avoid this place at all costs.

Atmosphere: 1

Food: 1

Service: 1

Food was great. Service was rude. Won’t come back to this location

Atmosphere: 1

Food: 5

Service: 1

Place to be in NYC!! The food was delicious and the place super fun !

Atmosphere: 5

Food: 5

Service: 5

Not worth the hefty price tag but Service was Impeccable, Atmosphere was beautiful ans the food I had was average.... Highly recommend you try for yourself and see if it's worth it. I know plenty of other places just as beautiful with better food. The Burrata and desert was excellent and the only thing i truly enjoyed!

Atmosphere: 5

Food: 3

Service: 5

This place definitely lives off its fame. The food, although good, is not extraordinary for what it costs.

Some of the service people took advantage of the fact that my dad does not speak English to make wine recommendations and ended up bringing a glass that cost $204USD, without prior notice, which is ABUSE.

Atmosphere: 4

Food: 3

Service: 4

Excellent service and ambiance. All recommendations

Atmosphere: 5

Food: 5

Service: 5