No dunkin donuts is this bad. Stale and dry. And $2 for a plain donut! Crazy. This is par for the course in the city. Wouldn't be allowed anywhere else, especially for this price. That's why we have a city of $6 donuts. People have given up! Threw my donut away. You deserve better.
Atmosphere: 5
Food: 1
Service: 5
Evert Moran
They employees look very serious all the time, they never say; HI good morning at least, customer service is very bad
Will Iam
Horrible service, they take care of customers as they see fit/ when the see fit specially at 8pm on 12/25 person on the register took their sweet time.Guest what!! You lost a customer!! Merry Christmas thank your lazy employees.
Atmosphere: 1
Food: 1
Service: 1
Arjun Nagpal
really poor customer service from the manager and the location was not even busy. Manager was yelling at an employee to assist at the register but no one came for 10
Atmosphere: 1
Service: 1
maria cuenca
The attention was horrible and they never served my order as it was. I had to say again that they finish doing it for me?
Atmosphere: 1
Food: 1
Service: 1
chris
Love this Dunkin! In a beautiful neighborhood, very safe. I love there sausage and meats. Would come again.Kid-friendliness: Love the neighborhood.
Steven Jusino-Sullivan
My drink is good but it seems they don’t read the orders correctly. I asked for less ice. I got the normal ice in the cup. It Might be because of the language barrier.I didn’t bother going back, because I’m on the run. Reasons of mobile order. I expected better, drinks and food should be handled correctly.I believe the staff needs to know or get the training that is needed to pay attention to there customer’s orders. Lack of attention and care, equals money loss.I been coming here for years, it’s sometimes good, sometimes bad. Depends on the person. It’s never consistent, I go to this one because it’s convenient.Something to keep in mind when ordering here.Good luck.
Damon Marshall
They get it right from time to time if and when there is adequate staffing.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bagels
Danielle Burns
Customer service is horrible. Workers name (ZIA) refused to give a refund, tell customers they have to come back tomorrow to talk to manager to get refund. They call customers name like Stupid. The store food and drink is nasty.
John B.
This place is terrible and it's clear that customer service is not a priority at this Dunkin Donuts location. I will not be returning to this location.
Witnessed employees abusing and insulting elder citizen, ! Not physical but aggressive undisguised verbal ageism and pure nastiness! 2 male clerks. Late evening. Where do they find these misfits?
Atmosphere: 5
Food: 2
Service: 1
Carlos Durand
Been going here for years. Some issues here and there but nothing major
Isabel O.
There customer service is horrible the workers are so disrespectful and had the audacity to yell at a customer. Charged me for the wrong order. When i went in to complain instead of fixing the problem the worker started yelling. Just go to another dunkin' this is unacceptable.
Luz Guillermo
They don’t know the difference between sausage and bacon. Or they just don’t care.It’s 50-50 whether they’ll get your order correct even when no one else is in the store.It’s always too loud to hear your own thoughts, so I wouldn’t be surprised if they just don’t hear the orders, but it’s clear that they don’t care to get it right.You’re paying too much for mass-produced, lackluster product as it is, at the very least you should be getting what you ordered.
Negra Pichardo
These people have some serious issues listening to people’s orders they are always doing my orders wrong
No dunkin donuts is this bad. Stale and dry. And $2 for a plain donut! Crazy. This is par for the course in the city. Wouldn't be allowed anywhere else, especially for this price. That's why we have a city of $6 donuts. People have given up! Threw my donut away. You deserve better.
Atmosphere: 5
Food: 1
Service: 5
They employees look very serious all the time, they never say; HI good morning at least, customer service is very bad
Horrible service, they take care of customers as they see fit/ when the see fit specially at 8pm on 12/25 person on the register took their sweet time.Guest what!! You lost a customer!! Merry Christmas thank your lazy employees.
Atmosphere: 1
Food: 1
Service: 1
really poor customer service from the manager and the location was not even busy. Manager was yelling at an employee to assist at the register but no one came for 10
Atmosphere: 1
Service: 1
The attention was horrible and they never served my order as it was. I had to say again that they finish doing it for me?
Atmosphere: 1
Food: 1
Service: 1
Love this Dunkin! In a beautiful neighborhood, very safe. I love there sausage and meats. Would come again.Kid-friendliness: Love the neighborhood.
My drink is good but it seems they don’t read the orders correctly. I asked for less ice. I got the normal ice in the cup. It Might be because of the language barrier.I didn’t bother going back, because I’m on the run. Reasons of mobile order. I expected better, drinks and food should be handled correctly.I believe the staff needs to know or get the training that is needed to pay attention to there customer’s orders. Lack of attention and care, equals money loss.I been coming here for years, it’s sometimes good, sometimes bad. Depends on the person. It’s never consistent, I go to this one because it’s convenient.Something to keep in mind when ordering here.Good luck.
They get it right from time to time if and when there is adequate staffing.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bagels
Customer service is horrible. Workers name (ZIA) refused to give a refund, tell customers they have to come back tomorrow to talk to manager to get refund. They call customers name like Stupid. The store food and drink is nasty.
This place is terrible and it's clear that customer service is not a priority at this Dunkin Donuts location. I will not be returning to this location.
Restaurantji Recommends
Witnessed employees abusing and insulting elder citizen, ! Not physical but aggressive undisguised verbal ageism and pure nastiness! 2 male clerks. Late evening. Where do they find these misfits?
Atmosphere: 5
Food: 2
Service: 1
Been going here for years. Some issues here and there but nothing major
There customer service is horrible the workers are so disrespectful and had the audacity to yell at a customer. Charged me for the wrong order. When i went in to complain instead of fixing the problem the worker started yelling. Just go to another dunkin' this is unacceptable.
They don’t know the difference between sausage and bacon. Or they just don’t care.It’s 50-50 whether they’ll get your order correct even when no one else is in the store.It’s always too loud to hear your own thoughts, so I wouldn’t be surprised if they just don’t hear the orders, but it’s clear that they don’t care to get it right.You’re paying too much for mass-produced, lackluster product as it is, at the very least you should be getting what you ordered.
These people have some serious issues listening to people’s orders they are always doing my orders wrong