Gopchang Story BBQ - Manhattan

I really like beef intestines, so I brought my friend here to try this place since it’s very popular and a lot of people said the food was good. To my surprise, the service was extremely poor. When we were ready to order, we couldn’t see any server for quite a while. I waved my hand, and one of the waitresses noticed but completely ignored me. After finally placing our order, the drinks also took some time to arrive. The staff member grilling our food was cold and unfriendly the entire time. When I asked for chili sauce, he said they didn’t have any. I thought to myself, how could a Korean restaurant not have chili sauce? Especially when even the side dishes already had chili peppers—it just didn’t make sense. I didn’t want to argue too much, but overall, while the food was okay (a bit overcooked and tough), the service was really disappointing. I won’t be coming back.

Atmosphere: 3

Food: 3

Service: 1

To be honest, I don’t normally eat organ at all, but this place made me like the grilled intestines. Omg, I can’t believe I had it. It was so goodddd. Then when we finished the intestines, they gave us some rice to make fried rice. It was completely delicious

Atmosphere: 5

Food: 5

Service: 5

The food was really delicious, no doubt about that, but the service was terrible—extremely poor, with condescending looks and an unwillingness to serve.

Atmosphere: 4

Food: 5

Service: 1

Pricy but good service. You need fume hoods, you smell of food after a visit

Atmosphere: 4

Food: 3

Service: 4

I am visiting NYC from Colorado to drop off my daughter at The New School at Parsons School of Design. We decided to eat GopChang for dinner so we came to Gochang Story and I have to say this is the best GopChang I have ever had. The server came to our table and prepared the grill and cooked for us at the table. It was perfectly prepared. The Server was a Five-Star rate Server. He was very courteous, professional, and respectful. He made our dining experience a cozy and comfortable visit. I would definitely visit again when I come back to NYC.
Food: 4.5
Server: 5+

Atmosphere: 5

Food: 5

Service: 5

I came here with friends expecting to have a pleasant meal, but unfortunately it turned out to be very disappointing.

First, the service was unfriendly.
Second, the meat was overcooked and tough.
Lastly, the staff’s attitude about the tip made the experience even worse. I left only a minimal tip due to the unsatisfactory meal, and instead of showing understanding, the staff reacted by questioning me about it, which felt very uncomfortable.
Even when handing me the bill, no one asked if we enjoyed our meal—but when they saw the tip, the response was “what’s the problem?” This made the experience unpleasant from start to finish.

Atmosphere: 3

Food: 3

Service: 2

Really good gopchang, grilled well and flavorful. Service was nice too!!

Food is good if this is your cup of tea. Intestines are fresh and clean. It doesn’t have a funky taste or smell. However, it has been less busy for a Saturday in the month of August, but nonetheless the service is not up to par for the price you spent. Staffs seem so annoyed when you ask for things and as if they don’t like big party. Not sure when it has become like this where you spent so much for gratuity but the service quality has come downhill. This culture has become so entitled and arrogant.

Atmosphere: 3

Food: 4

Service: 1

My friends took me to this place. We’re all had a good time. Their food was flavorful and service also great! I would definitely coming back.

Atmosphere: 5

Food: 5

Service: 5

the food were great as hell but the serve i had she really give us an attitude while she serving. this is why we tips her only $10 but she literally follow us after we left to get more tips 😂 we did give her more $5 and in my first time ever i disappointed abt my favorite place.

Atmosphere: 4

Food: 5

Service: 3

They are always busy but I would always go back! Love the food 😍

Atmosphere: 5

Food: 5

Service: 3

Food - this place came up on my TikTok and one of my notes was that it looked really good. I didn’t know however that is a place that specializes in intestines now I really wanted to try them, but my partner did not so we did not get the intestines however we did get everything else and it was delicious but I now have to go back and get the intestines because after I posted on my social media all of my friends said they love this place and that the intestines were fantastic so I must go back

It’s a little hidden around the corner and upstairs so it’s a little tricky to find and the inside is very cute. Very simple. It was really enjoyable

Atmosphere: 5

Food: 5

Service: 5

First thing first: before you go make sure you understand what a gopchang is. This restaurant serves this special dish made with beef tripes and intestines that are not for the faint of heart (but if you enjoy the dish then please do consider the place). My girlfriend and I had the dish and within an hour went to the restroom to empty our stomach - this is our first meal of the day, not sure if it’s due to the gopchang dish or unsanitary cooking environment. Also, the service is really mediocre - only one waiter is around at lunch hour and we had to wait to get water refills or ask for bowls for our cold noodle.

Atmosphere: 3

Food: 2

Service: 3

I had such a great experience at the New Jersey location before, so I was excited to try this one — but from the moment we walked in, the service was terrible all the way through. Honestly, the Fort Lee location is a million times better. We ordered the gopchang and makchang, but they weren’t that good. We also tried the yukhoe (Korean-style beef tartare), and it clearly tasted like it had been previously frozen. Overall, the service was the biggest issue — the staff really need better training.

Atmosphere: 1

Food: 2

Service: 1

The food is soooooo good.

Atmosphere: 5

Food: 5

Service: 5