Gotham Burger Social Club

131 Essex St, New York

Recent Reviews

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Jessica Margolin

not to be dramatic but it changed my life.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smash Double Cheeseburger and Tots, Loaded Tots, Gotham Smash and Fries, Smashed Burger, Smash Burgers

Maya E

Perfection!
Burgers were amazing, service was kind and efficient. Place is clean with great vibe!

Atmosphere: 5

Food: 5

Service: 5

Kim Zuniga

I have previously been to a pop up and loved it. However, I made the drive all the way down to the official location, and was disappointed. Our Gotham Smash burgers were so incredibly salty. They were inedible. And that’s coming from 2 people that can stomach salty foods like anchovies. We skipped Au Cheval to come have a classic smash burger again and I deeply regret it. Truthfully, I wish I had gone to shake shack. The frickles were great though.

Atmosphere: 3

Food: 2

Service: 3

Kristen Rylander

Went here for the first time, the owner was so nice and hospitable. There was a slight wait on our food but he made it right by bringing us extra drinks and then doing a follow up check in. Was really happy with my experience, and the burger was phenomenal :) I respect that he doesn’t overcharge. Would definitely come back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smash Double Cheeseburger and Tots

Samir Guirguis

One of the best smash burgers in NYC. Get the double.

Atmosphere: 5

Food: 5

Service: 5

Martin Murphy

This burger is DANGEROUS! So good ?

Atmosphere: 5

Food: 5

Service: 5

Cory S

Mid burger, beef had no flavor. Wayyy too much mustard it was overwhelming. Not a huge fan of the jalapenos either. Def not worth waiting on line. Beers were $11 total ripoff

Atmosphere: 3

Food: 3

Service: 3

Veronika Rigo

One of the best smash burgers in

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: French Fries, Gotham Smash and Fries, Smash Burgers

mike segal

Definitely not worth any hype or a wait in a line.
Depending on how many people you are with is where you are allowed to choose to sit
Onion rings n tots were extra salty
Paper straws didn't last the meal had to use a 2nd
Burger was charred on one side only, def needed to char the other side.

Atmosphere: 3

Food: 2

Service: 3

V H

Amazing burger, really fast service. Great for a casual night out.

Burger is super flavorful and it’s on a Martin’s potato bun, which is my fav. Also super cheesy. They only have one kind of burger, which makes ordering v easy (the Beastie Boy is the triple patty). The loaded tots are kinda a gimmick tho it has too much stuff on it (has hamburger meats).

The one complaint I have abt the burger is they put too much condiments on it and mine had way too much mustard.

The fried pickles were so good. The breading is so thick and crispy.

All around great meal.

LaTonya Wesley Ward

Great smash burger!

Atmosphere: 5

Food: 5

Service: 5

Ruwan J.

Gotham Single Smash: 1 out of 5 stars. dry, flavorless burger. served after sitting for 5-10 minutes. meh

French fries: 2 out of 5 stars. seasoned fine. sorta crisp. again, served after sitting for 5-10 minutes. mediocre

Service (excluding the cashier who was cool): ZERO outta 5 stars. slow, not very hospitable.

maybe I went on a off day but, I would say Gotham Burger Social Club is 90% hype 10% effort. what seems to be a popular social media account that transformed into a burger joint/s which reviewed/posted about NYC's burger scene and elsewhere that turned into a pop-up then brick-n-mortar restaurant is an overhyped NOTHING BURGER of an eatery.

placed a pickup order to avoid the lines at dinner time. but for some reason the GBSC makes you stand in line with people ordering in order to pickup (maybe I missed the sign stating to go to the order pickup area but there was NO ONE manning that area just two people bagging or putting orders on trays with their backs to customers so there was no way of signaling to them). there seems to be only one cashier on hand when lines swell. the cashier was cool and very chill. he checked whether my order was up and he said it was still in progress. so I stood to the side for maybe 10-15 minutes as I watched orders were assembled... two women assembled all orders and eventually another woman in a headwrap or bandanna (maybe a manager) came to hand out orders, but then left this area for a bit as orders that were assembled piled up. eventually she came back as bags of orders just sat there. got her attention & asked for my order. after showing her my app, displaying my name and order. she seemed insistent on hitting some button in the app stating that I got my order. in all my years of ordering via UberEats and other apps, this was the first time someone wanted to go into my app. with her dirty gloved finger, she hit the button to confirm the pickup order was received. she kept stating she needs to do this to clear the order. the reason why GBSC is probably doing this is probably bc they got scammed by people who picked top their order and then said they didn't get the order for a refund. Stupid solution.

Gotham Single Smash burger review in more detail. very dry and mediocre. Not much flavor and underwhelming for the hype. whatever cheese or sauce added is barely noticeable. the bun is fine. the burger patty is a dry thin chewy piece of meaty cardboard. who knows maybe IF I got my burger on time it wouldn't have been slightly warm and might have been a better eating experience. (I got the to-go order to avoid the lines and to eat the burger as I walked home post-gym)

Service: maybe I caught them on a bad day. nearly everyone seemed miserable except the cashier. the people behind the actual grill seemed to be the hardest working people as they were getting orders out, but the people putting them on tray or in bags were slow, lackadaisical and didn't seem to care. the woman in the headwrap (maybe a manager) was not a good imo. terrible people skills and let orders sit as she disappeared to do whatever around the restaurant. her going through the mental gymnastics of wanting to physically go into my app to click that I got my order was LAME AF and shows this place doesn't think things through in terms of procedure.

the space has a lot of seats. turnover is quick except when orders slow down (which happened while I waited) and then there's a pileup of people who want to sit and eat and people with no food just taking up seats. there's a restroom and the space is relatively well kept.

the GBSC experience is not worth it imo . 7th Street Burgers has the same kind of lines every night and orders go smoothly. moral of the story: GO TO 7TH STREET BURGERS. it really makes me question why this place has so many positive reviews?!? it is telling that every recent negative review with a valid criticism of t

Atmosphere: 3

Food: 2

Service: 1

Gillian Armit

This joint does simple food so well. The Gotham smash is perfection. Soft bun, juicy yet crispy patties, jalapeños, sauce, onions…it all adds up to YUMMM. And possibly the best onion rings I’ve ever tasted.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smashed Burger

SOYEON CHO

The atmosphere is hip
I don't like burgers, but this place's burgers are delicious.

Atmosphere: 5

Food: 5

Service: 5

debbi

Really great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegetarian Burger and Fries

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Gotham Burger Social Club

131 Essex St, New York, NY 10002