I struggle reading these negative reviews from people labeled “local guides”. Just for clarification, the only parameters for being named a Google local guide is “be 18 years old or age of majority in your home country and agree to their terms”.
The reality is if you’ve visited one of Daniel’s restaurants just one time you would know not only if the food of Michelin Star multiple times over, but as the inspectors require, the service also matches. I can’t judge individuals on bad taste, some of us aren’t blessed with palates…but I can come down on people who make things up..people that attack the service industry…and “local guides” that edit and repost their negative reviews after a deserving establishment gets dozens of 5 star reviews (hint hint Google). Daniel and his teams deserve better.
We’ve all heard the phrase “heavy is the head that wears the crown” well Daniel you and your hundreds of staff members heads must be the heaviest…you do amazing work…every time….keep your heads up.
You’re all amazing.
Atmosphere: 5
Food: 5
Service: 5
Luis Araujo
Impecable & Delicious!
Atmosphere: 5
Food: 5
Service: 5
Bo Choe
hugely disappointed - the waitstaff just read the menu out loud with no guidance or suggestion when ask about something on the menu. he just read the ingredient which wasn’t helpful. had to flag down staff to clear our plates and get the check. then the food was bland and not memorable. i felt totally ripped off.
Atmosphere: 4
Food: 2
Service: 1
Tuna S.
Food was perfect. We mainly ordered seafood options. Service is a bit slow but not too bad.
Atmosphere: 5
Food: 5
Service: 4
Colin
A few days ago, I went to this restaurant to spend money on an anniversary. As a result, after a few days, I found that my bank account had been deducted twice as much as the money that should have been charged by this restaurant. I tried to communicate with them, but they didn't reply to text messages, emails, or phone calls. I didn't even want to give it a star when I evaluated.
Iryna Solonenko
Food taste good, but after I not feel good after the food. Have stomach cramps unfortunately. And I not have eaten anything else so it’s 100% from restaurant food.
Atmosphere: 4
Food: 4
Service: 4
Cédric de SAINT HILAIRE
From the uncomfortable remarks from the waiter, to the staff removing couches during service, dragging chairs all evening long on the floor (put some felt on the chair legs!!!), to the never ending changing of who’s our waiter or sommelier or busperson, the service was a distraction of what was actually good food. Kudos to the chef, not to much else, including the hole in the upholstery, dented plate, and scratched silverware.
Atmosphere: 3
Food: 5
Service: 2
M Jensen
Hard to believe this is a one star restaurant. Food okay, service below average. Not worth the money
Atmosphere: 1
Food: 3
Service: 2
Kyle Marshall
Amazing experience! The atmosphere is very lovely with lots of greens and trees. The staff were all very friendly. The food is incredible. They recommend that everyone selects a first course (app), second course (main), and third course (dessert). However, they are flexible and made some fresh pasta for our youngest child who wouldn't have enjoyed all three courses. Their cocktails were very enjoyable and paired nicely with the meal. I enjoyed the sole as my main course (see picture). It was very good and the portion size was perfect. This was a very enjoyable dinner with our children and parents. A fantastic evening to cap off our trip to New York.
Atmosphere: 5
Food: 5
Service: 5
Ting Lam
I work next door and decided to try this restaurant for a special night with friends. I truly regret it and will not return. 🙅🏻♀️❌
We had a reservation and called right at the reservation time to let them know we were stuck in traffic and would arrive in about 20 minutes. The person on the phone said it was fine. When we arrived, the host downstairs told us to go upstairs to check in. After walking up in heels, we were told our table had already been given away and that only bar seating was available.
We understand we were running late. But if we had been told honestly during the call that our table would not be held, we would have canceled and found another place. Instead, we were left scrambling, unseated, and unsure what to do next.
This was not just a regular dinner. My friend was going to be secretly proposed to later that night. We chose this restaurant with care, hoping to make the night memorable and joyful. Instead, it became stressful and disappointing.
I have dined at many fine dining restaurants, including several by Chef Boulud, and have never experienced this level of disorganization and lack of hospitality. What hurt most was the poor communication. The person on the phone, the host downstairs, and the host upstairs all seemed disconnected. No one took ownership or showed any courtesy.
After the experience, I read through other reviews and did not see anyone else mention their table being given away after arriving late. That inconsistency was hard to ignore. As Asian guests who called ahead and were respectful, we could not help but question why we were treated differently.
If you are planning something meaningful or simply expecting basic professionalism, I would suggest going somewhere else. First impressions matter, and this one left us feeling dismissed and disrespected.
I was here by the bar the bar tender was Aben great polite and helpful Thank you so much Aben
Atmosphere: 5
Food: 5
Service: 5
MOE JARADAT
A top-rated Michelin-awarded restaurant for two consecutive years — truly a culinary masterpiece in the heart of New York. From the moment you arrive, you’re welcomed by an atmosphere of refined elegance and warmth. Reservations are highly recommended, as every visit feels like an exclusive occasion. Business casual attire complements the sophisticated ambiance perfectly.
The menu, exquisitely crafted by the talented Head Chef Will, showcases a symphony of flavors and artistic presentations that redefine fine dining. Much credit goes to the restaurant manager, Mr. Hasan, whose professionalism and attention to detail ensure a flawless experience from start to finish. Together, they create a standard of excellence that keeps this establishment at the top of New York’s .
Atmosphere: 5
Food: 5
Service: 5
Ken Horgan
Food incredible although service was off. Had to request my drink twice after waiting 15 minutes and same was true about my wife's entree. In the end they did make up for this so would recommend Le Pavillon for a special occasion.
Atmosphere: 4
Food: 5
Service: 4
Esfira Shakh
Le Pavillon is a culinary sanctuary in the heart of New York City. A stunning Michelin-starred restaurant by Chef Daniel Boulud located right across from Grand Central Terminal. From the moment you step inside, you’re transported into an elegant oasis surrounded by a lush live garden that gives the entire space a calm, nature-inspired ambiance.
My business partner and I opted for the à la carte menu and couldn’t resist trying nearly everything and every dish was a masterpiece. The grilled avocado was an unexpected standout, smoky and beautifully balanced. The black bass was seared to perfection, while the yellowfin tuna with fennel delivered incredible freshness and depth of flavor. The wild diver sole was perhaps the most buttery, delicate fish I’ve ever tasted, an absolute perfection.
Since it was a Sunday, we had the pleasure of trying a special off-the-menu dish: slow-cooked lamb infused with rosemary, herbs, and spices. It was full of flavor, served over farro and accompanied by a fresh salad and hearty cannellini beans with toasted breadcrumbs and carrots. The sides were delicious but almost unnecessary, as the lamb itself was the star of the show.
The service was impeccable- warm, professional, and attentive without being intrusive. Every detail was thoughtfully considered, from the pacing of the meal to the location where we sat (private garden table.) We even had the chance to meet the chefs preparing both the main courses and desserts- a true privilege to witness their precision and passion in the kitchen.
Le Pavillon perfectly embodies Chef Daniel’s signature style: refined, seasonal, and deeply satisfying. It’s a place that celebrates both nature and cuisine in perfect harmony. A must-visit for anyone seeking an unforgettable fine dining experience in New York City.
Atmosphere: 5
Food: 5
Service: 5
Kayleigh Ethridge
Le Pavillon NYC was absolutely fantastic! Everything from the food to the atmosphere was top-notch. The staff were attentive and welcoming, the coat check was seamless, and the playlist perfectly set the vibe. Every detail was thoughtfully considered, making the experience feel truly special. Highly recommend!
I struggle reading these negative reviews from people labeled “local guides”. Just for clarification, the only parameters for being named a Google local guide is “be 18 years old or age of majority in your home country and agree to their terms”.
The reality is if you’ve visited one of Daniel’s restaurants just one time you would know not only if the food of Michelin Star multiple times over, but as the inspectors require, the service also matches. I can’t judge individuals on bad taste, some of us aren’t blessed with palates…but I can come down on people who make things up..people that attack the service industry…and “local guides” that edit and repost their negative reviews after a deserving establishment gets dozens of 5 star reviews (hint hint Google). Daniel and his teams deserve better.
We’ve all heard the phrase “heavy is the head that wears the crown” well Daniel you and your hundreds of staff members heads must be the heaviest…you do amazing work…every time….keep your heads up.
You’re all amazing.
Atmosphere: 5
Food: 5
Service: 5
Impecable & Delicious!
Atmosphere: 5
Food: 5
Service: 5
hugely disappointed - the waitstaff just read the menu out loud with no guidance or suggestion when ask about something on the menu. he just read the ingredient which wasn’t helpful. had to flag down staff to clear our plates and get the check. then the food was bland and not memorable. i felt totally ripped off.
Atmosphere: 4
Food: 2
Service: 1
Food was perfect. We mainly ordered seafood options. Service is a bit slow but not too bad.
Atmosphere: 5
Food: 5
Service: 4
A few days ago, I went to this restaurant to spend money on an anniversary. As a result, after a few days, I found that my bank account had been deducted twice as much as the money that should have been charged by this restaurant. I tried to communicate with them, but they didn't reply to text messages, emails, or phone calls. I didn't even want to give it a star when I evaluated.
Food taste good, but after I not feel good after the food. Have stomach cramps unfortunately. And I not have eaten anything else so it’s 100% from restaurant food.
Atmosphere: 4
Food: 4
Service: 4
From the uncomfortable remarks from the waiter, to the staff removing couches during service, dragging chairs all evening long on the floor (put some felt on the chair legs!!!), to the never ending changing of who’s our waiter or sommelier or busperson, the service was a distraction of what was actually good food. Kudos to the chef, not to much else, including the hole in the upholstery, dented plate, and scratched silverware.
Atmosphere: 3
Food: 5
Service: 2
Hard to believe this is a one star restaurant. Food okay, service below average. Not worth the money
Atmosphere: 1
Food: 3
Service: 2
Amazing experience! The atmosphere is very lovely with lots of greens and trees. The staff were all very friendly. The food is incredible. They recommend that everyone selects a first course (app), second course (main), and third course (dessert). However, they are flexible and made some fresh pasta for our youngest child who wouldn't have enjoyed all three courses. Their cocktails were very enjoyable and paired nicely with the meal. I enjoyed the sole as my main course (see picture). It was very good and the portion size was perfect. This was a very enjoyable dinner with our children and parents. A fantastic evening to cap off our trip to New York.
Atmosphere: 5
Food: 5
Service: 5
I work next door and decided to try this restaurant for a special night with friends. I truly regret it and will not return. 🙅🏻♀️❌
We had a reservation and called right at the reservation time to let them know we were stuck in traffic and would arrive in about 20 minutes. The person on the phone said it was fine. When we arrived, the host downstairs told us to go upstairs to check in. After walking up in heels, we were told our table had already been given away and that only bar seating was available.
We understand we were running late. But if we had been told honestly during the call that our table would not be held, we would have canceled and found another place. Instead, we were left scrambling, unseated, and unsure what to do next.
This was not just a regular dinner. My friend was going to be secretly proposed to later that night. We chose this restaurant with care, hoping to make the night memorable and joyful. Instead, it became stressful and disappointing.
I have dined at many fine dining restaurants, including several by Chef Boulud, and have never experienced this level of disorganization and lack of hospitality. What hurt most was the poor communication. The person on the phone, the host downstairs, and the host upstairs all seemed disconnected. No one took ownership or showed any courtesy.
After the experience, I read through other reviews and did not see anyone else mention their table being given away after arriving late. That inconsistency was hard to ignore. As Asian guests who called ahead and were respectful, we could not help but question why we were treated differently.
If you are planning something meaningful or simply expecting basic professionalism, I would suggest going somewhere else. First impressions matter, and this one left us feeling dismissed and disrespected.
Service: 1
Restaurantji Recommends
I was here by the bar the bar tender was Aben great polite and helpful
Thank you so much Aben
Atmosphere: 5
Food: 5
Service: 5
A top-rated Michelin-awarded restaurant for two consecutive years — truly a culinary masterpiece in the heart of New York. From the moment you arrive, you’re welcomed by an atmosphere of refined elegance and warmth. Reservations are highly recommended, as every visit feels like an exclusive occasion. Business casual attire complements the sophisticated ambiance perfectly.
The menu, exquisitely crafted by the talented Head Chef Will, showcases a symphony of flavors and artistic presentations that redefine fine dining. Much credit goes to the restaurant manager, Mr. Hasan, whose professionalism and attention to detail ensure a flawless experience from start to finish. Together, they create a standard of excellence that keeps this establishment at the top of New York’s .
Atmosphere: 5
Food: 5
Service: 5
Food incredible although service was off. Had to request my drink twice after waiting 15 minutes and same was true about my wife's entree. In the end they did make up for this so would recommend Le Pavillon for a special occasion.
Atmosphere: 4
Food: 5
Service: 4
Le Pavillon is a culinary sanctuary in the heart of New York City. A stunning Michelin-starred restaurant by Chef Daniel Boulud located right across from Grand Central Terminal. From the moment you step inside, you’re transported into an elegant oasis surrounded by a lush live garden that gives the entire space a calm, nature-inspired ambiance.
My business partner and I opted for the à la carte menu and couldn’t resist trying nearly everything and every dish was a masterpiece. The grilled avocado was an unexpected standout, smoky and beautifully balanced. The black bass was seared to perfection, while the yellowfin tuna with fennel delivered incredible freshness and depth of flavor. The wild diver sole was perhaps the most buttery, delicate fish I’ve ever tasted, an absolute perfection.
Since it was a Sunday, we had the pleasure of trying a special off-the-menu dish: slow-cooked lamb infused with rosemary, herbs, and spices. It was full of flavor, served over farro and accompanied by a fresh salad and hearty cannellini beans with toasted breadcrumbs and carrots. The sides were delicious but almost unnecessary, as the lamb itself was the star of the show.
The service was impeccable- warm, professional, and attentive without being intrusive. Every detail was thoughtfully considered, from the pacing of the meal to the location where we sat (private garden table.) We even had the chance to meet the chefs preparing both the main courses and desserts- a true privilege to witness their precision and passion in the kitchen.
Le Pavillon perfectly embodies Chef Daniel’s signature style: refined, seasonal, and deeply satisfying. It’s a place that celebrates both nature and cuisine in perfect harmony. A must-visit for anyone seeking an unforgettable fine dining experience in New York City.
Atmosphere: 5
Food: 5
Service: 5
Le Pavillon NYC was absolutely fantastic! Everything from the food to the atmosphere was top-notch. The staff were attentive and welcoming, the coat check was seamless, and the playlist perfectly set the vibe. Every detail was thoughtfully considered, making the experience feel truly special. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
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