Panda Express
237 E 14th St, New York
(646) 829-9777
Recent Reviews
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Consistently kind staff!
Yesterday at noon I went with my little 4 year old son and asked to use the restroom before placing my order but one of the cashiers was very arrogant and asked me to buy a $2 soda to use the restroom for my son. It is unfortunate that they treat their customers in such a bad way because they assume that if you ask to use the bathroom before placing an order it is wrong, work with your staff and train your staff.
I will never return to this Panda location again.
Kid-friendliness: Arrogant staff.
Atmosphere: 1
Food: 2
Service: 1
Great food poor customer experience from what appeared to be the manager at the 14 Street location. He took my order told me the wait time would be between 5-6 minutes, It took much longer because I was forgotten about until a nice and attentive employee assisted me with my food purchase. Kudos to the nice employee!
Atmosphere: 4
Food: 5
Service: 2
The staff are very nice
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Chow Mein
Simple!!! I love it !!!! Jaiden and Shane have the best customer service!!!!!
Atmosphere: 5
Food: 5
Service: 5
I haven't been there enough times to say it's all 5 stars but each time I have the food and service was amazing.
Atmosphere: 5
Food: 5
Service: 4
This place allows you to create your own dish
DELIGHT
Atmosphere: 5
Food: 5
Service: 4
Register staff ignored me when I asked for extra sauce. Cheapskate only gave me 2. Guy acted like it comes out his check. I had to ask the server. Awful!!!
Atmosphere: 4
Food: 3
Service: 1
Jaiden’s customer service & professionalism was outstanding !
Atmosphere: 5
Food: 5
Service: 5
Better restaurant than the one close to penn station! Staff was lovely , food was cooked perfectly and tasted heavenly !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service was great; very helpful guiding me through the options as it was my first time. Asked me how I liked it when I left, which is not common in fast dining.
I had the orange chicken, low mein and veggies; all very good. However, I thought there was too much chicken and not enough of the low mein. The vegetables were really delicious, not overcooked as in other places.
Take it to go because the venue is a bit morose.
Vegetarian options: Great vegetables, low mein is decent
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: The Original Orange Chicken, Orange Chicken, Chow Mein
peak service tbh, very friendly staff :)
Atmosphere: 5
Food: 4
Service: 5
New place, they’re very nice and helpful. Thanks to the guy who gave me free refills on my soda. Very clean restrooms and nice atmosphere. Will come again eventually!
Atmosphere: 5
Food: 3
Service: 5
I go to this Panda Express whenever I am in the area. There are many places to eat but for the value and the food, I choose here. Service is good, and the food is delicious.
Vegetarian options: veggies only dishes available, not overwhelming in number.
Kid-friendliness: There are few seats so you can come in and order
Atmosphere: 3
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Appetizer Sampler, Orange Chicken
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