Popeyes Louisiana Kitchen

53 W 116th St, New York
(212) 289-0440

Recent Reviews

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Hunter Butler

Restaurant was dirty, floor was absolutely disgusting. Staff was extremely rude to several customers. They wouldn't let an elderly black man use the restroom but allowed others to use it. They were Nickle and Diming everything, 50 cents for one sauce and no refills at all on drinks. It's obvious this is a independent franchise, but the experience they are providing is a really bad reflection on the Popeyes brand as a whole. I wont be back.

Atmosphere: 1

Service: 1

Community

Disgusting shut it down

Food: 1

Nadeje Tuitt

Its clean, but the neighborhood hasn't been the best, so they hired security especially for children after school. Food is good but there's a little wait for it. The workers are fine, nothing about them that stands out.

Atmosphere: 2

Food: 3

Service: 3

Jordan Reneau

I order a family meal and they forgot the fries and the biscuits. SMH

Nayeli Cobos

Very bad service that I had today, you feel the tension at the moment that you are served because you speak bilingual, apart from being politely asked for a ketchup and sauce, they want to charge us 1.50, it is unfair

Atmosphere: 1

Food: 4

Service: 1

GTechNY

Expect to always wait a very long time, no matter what time the app says, workers ignoring you, and often items missing.

Atmosphere: 1

Food: 4

Service: 1

Mister 219

Food was disgusting! Chicken breast half way cooked. Still a little pink inside. Skin not covered ispt. And this was me eating it right there inside the restaurant. Had to return the food. NEVER AGAIN!!!!

Atmosphere: 2

Food: 1

Service: 2

Djily Gaye

The place is famous for best fried chicken..i love their services so far

Atmosphere: 5

Food: 5

Service: 5

Ceyhun Sağlam

service is terrible. workers are so rude and there is no restroom.

Atmosphere: 1

Service: 1

Tanya Wilson

I dined in on September 18th at 10:20 pm and the food was spoiled…..the manager male worker on site charged me to change the side order….He was rude and unprofessional

Atmosphere: 1

Food: 1

Service: 1

Nanaimo Silva

The food from here is always pretty good, it's just it takes them SO LONG to fulfill orders. Also, there's only 2 tables to sit here that are almost always taken so you'll definitely need to take your order to go

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Fried Chicken

Tony Graham

This place always makes me feel like home..The staff are so friendly and service fast

Atmosphere: 5

Food: 5

Service: 5

Nathaniel Lee

Theres some new male manager/shift lead and he’s so slow! Petition to bring back the normal manager lady🫡

ndeyendiatte sakho

All crew are lovely

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Gabrielle G

I was serve the biggest uncooked breast, it was slightly raw at the bone. Extremely greasy with a bitter bland taste. Plus the server. Was very short patient an unfriendly. I recommend 135th if any. I will never step foot in Popeyes in 116.

Atmosphere: 2

Food: 1

Service: 1

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