Shake Shack Columbus Circle
$ • BurgersAbout Shake Shack Columbus Circle
Customers' Favorites
'Shroom Burger
Veggie Burger
French Fries
Hamburger
Shake Shack Columbus Circle Reviews
77 ratings
Share your opinion about Shake Shack Columbus Circle
I was thoroughly impressed with the customer service I received when I visited this location. I met one of the managers there named Rodney and he was extremely kind, helpful and professional. I will definitely dine here again because it was a clean and non chaotic space and the rest of the staff were also very nice and engaging!
Lively and fast
Very convenient and easy to dine in, sometimes busy
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Shake Shack Columbus Circle is a bustling burger joint that offers the same great food as other Shake Shack locations, but with a few unique quirks. The ordering process can be a bit confusing, with a kiosk system that requires customers to enter their phone number and then take a number, but the friendly staff does their best to guide customers through the process.
Despite the crowds, especially during lunchtime and holiday seasons, the employees work hard to ensure everyone gets their food in a timely manner. They are attentive and apologetic when the wait is longer than usual, and they even go the extra mile to check on customers who have been waiting longer than others.
The menu features classic Shake Shack items, such as the cheese hot dog and the French onion burger, though the quality can be hit or miss. Some customers have reported issues with overcooked or undercooked food, as well as drinks that are overly icy. However, the shroom burger and Dubai chocolate milkshake seem to be crowd-pleasers.
Overall, Shake Shack Columbus Circle is a popular spot for a quick bite, with a lively atmosphere and friendly service, despite the occasional hiccup in the ordering process or quality of the food.