Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 400 E 23rd St, New York, New York, 10010, US
Telephone: (212) 673-4213
Price range: $
Rating: 3.1

$ • Coffee Shops

Hours:
400 E 23rd St, New York
(212) 673-4213

Menu Order Online

About Starbucks

Starbucks Coffee Company offers consistent food options and a generally friendly atmosphere. Many customers appreciate the welcoming environment created by the morning team, especially at the 23rd and First Ave location, where staff like Drea and Allan make customers feel like they are in a cozy coffee bar rather than a typical franchise. The staff are often described as happy, friendly, and genuine, making meaningful connections with guests. The atmosphere is enhanced by good music and cleanliness, creating a pleasant experience for those visiting in the morning.

However, service quality can vary, as some customers have had issues with specific employees, such as Ted, who sometimes makes orders incorrectly and shows attitude. Additionally, some find the atmosphere less suitable for work, as the space is often crowded with teenagers after school, and the recent renovation has reduced indoor tables, possibly to discourage long stays. Outside seating is available but tends to be occupied.

The staff's dedication to customer service is highly praised, with customers noting the staff’s friendliness and the feeling of being valued. Some mention the need for security, especially in areas where staff have been treated poorly elsewhere. Overall, Starbucks provides good food, friendly service, and a welcoming environment, particularly when visiting the morning team, making it a favorite for regulars and occasional visitors alike.