We spent 90 minutes on the waitlist while our reserved table morphed into a post-dinner hangout for diners who’d already wrapped up their meal. Apparently, the staff would rather tiptoe around confrontation than politely ask them to leave. Meanwhile, our party of 8 waited outside in the cold, completely forgotten, as if we were mere extras in their farcical hospitality saga. No text, no heads-up—just a masterclass in non-communication. If you love being sidelined while your table doubles as a cozy lounge for lingering loiterers, then congratulations, you’ve found your new favorite spot.
Atmosphere: 1
Food: 1
Service: 1
Arnav Adak
I was quite disappointed after waiting 90 minutes for my reserved table, only to find it occupied by diners who’d already finished their meal. Rather than politely asking them to leave, the staff seemed determined to avoid any confrontation, leaving our party of 8 waiting outside without a single update. This experience clearly highlights a lack of clear communication and respect for reservations. If you value timely and attentive service, you might want to consider other options.
Atmosphere: 1
Food: 1
Service: 1
Diana Gomez
A small, low lit restaurant, the service was wonderful. The servers were kind, asking if it was my first time there, making sure that I had no food allergy and helping with the menu. The food was good, no complaints on the taste it's just nothing made me go "Wow I want to have that again ".
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Don't Think Just Eat
Doretta Rinaldi
Placed online order. Was delayed despite telling diners if you did not pick up within 15 minutes, you would have to wait. I was there within the time period and had to wait for ~ ten minutes. No coordination between front and back service stations along with disconnect with online ordering. Could not find my order until it suddenly appeared under the front desk. After being dismissed/ignored by front of line staff and waiting. Manager Ariana came out outside to apologize. I was grateful and she was great. For a “premium” sushi place, the experience was sub par.
Food: 2
Service: 2
Fernanda Nascimento
the food was very good but the service when I pay the check was really bad, the maneger wasn’t understanding how I wanna spill the bill between my friends, so she paid everything wrong and tell us one value then after came wrong
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Toro Hand Roll
m1thumb
Excellent Sushi Chain. Better than most places I've experienced around the country. I used to frequent the Sugar Fish in Manhattan Beach and Marina Del Rey. I thought they were better. The rice wasn't quite sticky enough on the nigiri tonight. The sea bass and yellow tail sashimi was fresh and good. Over all great sushi at a fair price. Got the trust me.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Toro Hand Roll, Nigiri, Albacore Sushi
Carlos
The food was amazing, but we had an annoying, pushy server with an infuriating theatrical voice (sorry). Made everything worse.
Atmosphere: 3
Food: 5
Service: 1
Dillon
I placed a pickup order. When I arrived, they told me they gave my order to someone else. They had me wait another 15-20 minutes while they re-made my order without offering a comp or anything. A small discount on my next order or literally anything complimentary would’ve been nice given the circumstances. Pretty disappointing.
Atmosphere: 1
Food: 3
Service: 1
Drew
Good but during peak time becomes like A factory handing out preset menu items and feels rushed or hectic. One person at My table got their food 5 mins after me even though we got same prefix and ordered at sametime. Was still hungry even after doing nowaza prefix 52 usd menu. The others are even smaller. Kinda too expensive. I Prefer omakase at a bar watching chef assemble. Sushi taste good and fresh though. Server was nice.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crab Hand Roll
Markus Jakobsson
Truly spectacular sushi, among the best I have had.
Unapologetically pure Japanese. Trust the waiter recommendations and you'll be in heaven. No notes.
Atmosphere: 5
Food: 5
Service: 5
rhona
This is my favorite spot for sushi in NYC! I've been there more than ten times, and every visit is consistently delicious. The wait for a table can be long, but it's definitely worth it. Their specials are tasty as well!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Toro Hand Roll, Salmon Sushi Roasted, Fish, Hand Roll, Tuna Sashimi
Brandon Schwartz
Went into Sugarfish with pretty high expectations and they crushed it! The food and value is absolutely incredible. Ask for Ari - she goes above and beyond with excellent service to make your dining experience memorable. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Don't Think Just Eat
Jerry Lee
ARI IS THE BEST.
I can't say enough about the amazing experience I had at Sugarfish NYC! Not only was the food incredible (seriously, every bite was perfection), but our server, Ari, made the night unforgettable. From the moment we sat down, she was so warm, kind, and conversational. It felt like she was genuinely excited to guide us through the menu and ensure we had the best time possible.
Ari’s energy and passion for what she does really shine through, and her attention to detail is unmatched. She made the whole experience feel special. Honestly, she's the kind of server that makes you want to come back, just to have her take care of you again. She is fantastic—can't recommend her enough!
If you're going to Sugarfish, ask for Ari—you won’t regret it!
Food: 5
Service: 5
Thomas Goh
Ari is the best!! Super friendly, warm, welcoming, and very attentive. 10/10 service
We spent 90 minutes on the waitlist while our reserved table morphed into a post-dinner hangout for diners who’d already wrapped up their meal. Apparently, the staff would rather tiptoe around confrontation than politely ask them to leave. Meanwhile, our party of 8 waited outside in the cold, completely forgotten, as if we were mere extras in their farcical hospitality saga. No text, no heads-up—just a masterclass in non-communication. If you love being sidelined while your table doubles as a cozy lounge for lingering loiterers, then congratulations, you’ve found your new favorite spot.
Atmosphere: 1
Food: 1
Service: 1
I was quite disappointed after waiting 90 minutes for my reserved table, only to find it occupied by diners who’d already finished their meal. Rather than politely asking them to leave, the staff seemed determined to avoid any confrontation, leaving our party of 8 waiting outside without a single update. This experience clearly highlights a lack of clear communication and respect for reservations. If you value timely and attentive service, you might want to consider other options.
Atmosphere: 1
Food: 1
Service: 1
A small, low lit restaurant, the service was wonderful. The servers were kind, asking if it was my first time there, making sure that I had no food allergy and helping with the menu. The food was good, no complaints on the taste it's just nothing made me go "Wow I want to have that again ".
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Don't Think Just Eat
Placed online order. Was delayed despite telling diners if you did not pick up within 15 minutes, you would have to wait. I was there within the time period and had to wait for ~ ten minutes. No coordination between front and back service stations along with disconnect with online ordering. Could not find my order until it suddenly appeared under the front desk. After being dismissed/ignored by front of line staff and waiting. Manager Ariana came out outside to apologize. I was grateful and she was great. For a “premium” sushi place, the experience was sub par.
Food: 2
Service: 2
the food was very good but the service when I pay the check was really bad, the maneger wasn’t understanding how I wanna spill the bill between my friends, so she paid everything wrong and tell us one value then after came wrong
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Toro Hand Roll
Excellent Sushi Chain. Better than most places I've experienced around the country. I used to frequent the Sugar Fish in Manhattan Beach and Marina Del Rey. I thought they were better. The rice wasn't quite sticky enough on the nigiri tonight. The sea bass and yellow tail sashimi was fresh and good. Over all great sushi at a fair price. Got the trust me.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Toro Hand Roll, Nigiri, Albacore Sushi
The food was amazing, but we had an annoying, pushy server with an infuriating theatrical voice (sorry). Made everything worse.
Atmosphere: 3
Food: 5
Service: 1
I placed a pickup order. When I arrived, they told me they gave my order to someone else. They had me wait another 15-20 minutes while they re-made my order without offering a comp or anything. A small discount on my next order or literally anything complimentary would’ve been nice given the circumstances. Pretty disappointing.
Atmosphere: 1
Food: 3
Service: 1
Good but during peak time becomes like
A factory handing out preset menu items and feels rushed or hectic. One person at
My table got their food 5 mins after me even though we got same prefix and ordered at sametime. Was still hungry even after doing nowaza prefix 52 usd menu. The others are even smaller. Kinda too expensive. I Prefer omakase at a bar watching chef assemble. Sushi taste good and fresh though. Server was nice.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crab Hand Roll
Truly spectacular sushi, among the best I have had.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Unapologetically pure Japanese. Trust the waiter recommendations and you'll be in heaven. No notes.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite spot for sushi in NYC! I've been there more than ten times, and every visit is consistently delicious. The wait for a table can be long, but it's definitely worth it. Their specials are tasty as well!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Toro Hand Roll, Salmon Sushi Roasted, Fish, Hand Roll, Tuna Sashimi
Went into Sugarfish with pretty high expectations and they crushed it! The food and value is absolutely incredible. Ask for Ari - she goes above and beyond with excellent service to make your dining experience memorable. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Don't Think Just Eat
ARI IS THE BEST.
I can't say enough about the amazing experience I had at Sugarfish NYC! Not only was the food incredible (seriously, every bite was perfection), but our server, Ari, made the night unforgettable. From the moment we sat down, she was so warm, kind, and conversational. It felt like she was genuinely excited to guide us through the menu and ensure we had the best time possible.
Ari’s energy and passion for what she does really shine through, and her attention to detail is unmatched. She made the whole experience feel special. Honestly, she's the kind of server that makes you want to come back, just to have her take care of you again. She is fantastic—can't recommend her enough!
If you're going to Sugarfish, ask for Ari—you won’t regret it!
Food: 5
Service: 5
Ari is the best!! Super friendly, warm, welcoming, and very attentive. 10/10 service
Atmosphere: 5
Food: 5
Service: 5
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