KFC

Name: KFC
Address: 4737 Dorchester Rd #4771, Niagara Falls, Ontario, N5A 5T7, Canada
Telephone: (905) 228-2939
Price range: $
Rating: 2

$ • Fast Food, Chicken Wings, Chicken Shop

Hours:
4737 Dorchester Rd #4771, Niagara Falls
(905) 228-2939

Menu Order Online

About KFC

KFC, a popular fast-food chain, has received mixed reviews from its customers. While the food quality can be hit or miss, with some enjoying the classic chicken pieces but finding the fries too salty, the service experience varies greatly depending on the staff member handling the order. Many customers appreciate the friendly staff and fast service most of the time, with some mentioning the management as being amazing and helpful.

Some customers have reported issues such as chicken that is no longer crispy and smaller portion sizes, which do not meet the expectations of the old KFC standards. The gravy is often described as not thick and bland, lacking taste. Customers also dislike the new seasoning or salt on the French fries, which makes them very salty. Packaging can be problematic, as fries and other items are sometimes crammed into small bags, making it hard to close.

Despite these issues, many still consider this location the best KFC in the Niagara Region, often visiting 2 or 3 times a week. The staff are generally friendly and helpful, and management is praised for being very friendly and smiling during interactions. Customers are advised to double-check their orders before leaving to ensure they receive what they paid for, as consistency in food quality and service can vary.