Tim Hortons
$ • Coffee Shops, Bakery, Donuts
Hours:
4380 Buffalo Rd, North Chili
(585) 617-3050
Take-Out/Delivery Options
Tim Hortons Reviews
Extremely dissatisfied with the service from this place. Tried to order an iced mocha and there must have been a disconnect somewhere because the person either didn’t hear what I was asking for or they didn’t understand and instead of explaining either or, another person came onto the speaker and yelled at me saying they don’t have iced hot chocolate. Not once asked for an iced hot chocolate. Never coming back to this garbage restaurant.
Nobody acknowledged i was waiting at the counter for at least five minutes. People walking by not saying a word, counter person worried about labeling lids for order no one there for. Ridiculous. Walked out. The counter lady has zero customer service skills and has one speed....backwards. No sense of urgency whatsoever.
Ratings
Hours
Monday | 5AM - 9PM |
Tuesday | 5AM - 9PM |
Wednesday | 5AM - 9PM |
Thursday | 5AM - 9PM |
Friday | 5AM - 9PM |
Saturday | 5AM - 9PM |
Sunday | 5AM - 9PM |
My entire order was wrong, called and was told I could come back for a refund. Get there later after our appt and the manager was rude, disrespectful and called us liars. We ordered sausage, got bacon. Coffee was burnt. Brianna, the supervisor was amazing. Brandy, the manager is a horrible human being and should never work in customer service. Already called corporate and filed my complaint.