The Cheesecake Factory

Amazing

Our waiter was very nice. The manager was really cool and helpful! Good food as always!

Atmosphere: 5

Food: 5

Service: 5

An old yet renewed restaurant, never boring. The food quality is always excellent.

Atmosphere: 5

Food: 5

Service: 5

Horrible customer service. Don't even waste your time here. They treat you like garbage

Atmosphere: 1

Food: 1

Service: 1

Short on waiters had to wait to long to be served nit good management

I definitely was not expecting the service. The food and the atmosphere were excellent.
Had a great time

Atmosphere: 5

Food: 5

Service: 5

Pasta cooked unevenly. No salt in the food. Chicken over cooked to a rubbery substance.

Lettuce wraps were good.
Waitress was helpful.
Beer was cold.

I'll go again but I'm side eyeing everything that comes out from now on.

Atmosphere: 4

Food: 2

Service: 5

It was a 10 🔟 super good 😊 like always don’t disappoint me 😉

Atmosphere: 5

Food: 5

Service: 5

You better get there on an empty stomach!!! I'm not kidding here......😁😎

Atmosphere: 5

Food: 5

Service: 4

It's overpriced, long wait time and most of the cheesecakes aren't even halal. Service depends on each day because of who's working that day but most of the time they're all trying their best. (Ex. We were waiting patiently close to 25 minutes for our food to arrive but the shift lead(?) came and apologized to us because they're messed up our order, so it took another 20 minutes before our food arrived.)

Atmosphere: 4

Food: 2

Service: 3

Went last night to celebrate a friends birthday and it was lovely. Payal served us and she couldn’t have done more for us. Excellent service :)

Atmosphere: 5

Food: 5

Service: 5

Nice background music volume.

Love Payal! She is só carinho and loving. She made us feel really comfortable. Amazing service from her.

Atmosphere: 5

Food: 5

Service: 5

On a drive by, I was surprised to discover a Cheesecake Factory in Queens, never knew one existed in the boroughs. This spot brought back nostalgia since it was one of my favs during my college days, so I was thrilled to spontaneously dine there. Unfortunately, the experience was disappointing.

The food felt very chain-restaurant grade. The pasta was dry with minimal sauce, chicken fried well but bland and while the crab dip had good flavor, the amount of actual crab was scarce and I wasn’t sure if it was authentic. Granted, I arrived about an hour before closing, but even still, the service was lax and mediocre.

Overall, nothing about this visit stood out in a positive way. It didn’t live up to the Cheesecake Factory experiences I’ve had in other cities, and sadly wasn’t memorable.

Atmosphere: 4

Food: 2

Service: 3

Food they serve I don't know maybe American food is bland ...only shrimp pasta was eatable.why the avocado egg were so flat no taste . Anyways even cheesecake was ordinary