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“Was good until it wasn’t. They didn’t provide utensils, there was hair in my bbq boneless bites. But I was starving so I had to throw away those parts and eat the other.
UPDATE JULY 4, 2024- I don’t know if it’s cause it’s 4th of July but THEY made my food so well today omg.“
“This is by far the WORST service I've ever got from a Wingstop. They gave me the wrong order. I called to advise them of the issue and was put in hold. The GM answered ( no one ever told me I was being transferred nor did I ask for a manager) he was so Rude and has zero customer service skills he should be fired. He told me I could come get it ( no way to do that) so i asked for a refund. He said ok and hung up in my face. I called back to ensure it was processed and he said very rude that it was processed. I asked him for the order number and his name and he told me I don't need his name, he didn't have the order number and that I was entitled and he hung up in my face again. I'm beyond disappointed and feel disrespected by the GM who is supposed to represent your brand. Sad to say I'll never choose to spend my money here again and it's all because of the GM onsite 5/31 @ 12pm . I called back several times to get the information I requested and no one answered the phone likely under his direction. 920 E Seminary Dr, Fort Worth, TX 76115“