“I had such a great experience at Wingstop! The customer service was amazing, and I especially want to recognize the manager, Edwin. He was extremely welcoming, professional, and made sure everything was taken care of. You can definitely tell he cares about his customers and making sure everyone leaves satisfied. The food was fresh, the service was great, and the overall experience was even better because of him. Thank you, Edwin, for going above and beyond! I’ll definitely be coming back.“
“For the first time after visiting this location, I had some of the fastest service I’ve ever received. And quite frankly, the most professional I’ve ever received at this location and it was definitely a person who is temporarily visiting this site named Edward. Absolutely phenomenal service in and out within 10 minutes. I’ve never experienced that in my life stopping at this location. Normally, I’ll have to wait 20 minutes. And sometimes I have to repeat myself multiple times to make sure the order is correct after being served. This was razor-sharp. I work in high-end luxury Customer Service. I would hire Edward to manage a store and I don’t even care if he has luxury retail experience. Someone please give this man a raise. Because if you lose a person like this, I promise you your business will dip 30 to 40% easily.“
“Placed an order for delivery to celebrate my groups work, and the store manager Victoria was amazingly patient and kind navigating placing an order for a tax exempt org, and even personally delivered. Above and beyond great service, strnegthening ties in Co-Op City.“
“Honestly, this might be the best Wingstop I’ve ever had! I’ve been to about four different locations, and this one definitely stands out. The wings were fresh, hot, and delicious, but what really impressed me was the customer service. The employees were extremely friendly, professional, and attentive.“
“The Btm wingstop is hands down the best wingstop in new york and the tri state area 💯. They cook there food to perfection and the manager is very professional and tends to the customer needs. They girls at the register are also very kind and helpful they always get the orders correctly and even though its a extremely busy location because again it is THE BEST WINGSTOP NYC has to offer they always manage to get your order done the fastest they can. If you go to any other wingstop you will not receive the same service but even worst the food will be greasy and not a good representation of the wing stop experience.“
“Great experience with the new GM, Charles! I had an issue with my order and he made sure it was fixed right away. No arguing, no hassle, just great customer service. You can tell he genuinely cares about the customer experience. The store has definitely improved!“
“They always get wonderful service at the store no matter when I go in they’re very friendly and always accommodate to my needs when I ask for wings that aren’t too crispy. They make them perfectly. I have no issues with the Wingstop. The food is always fresh and it’s always amazing“
“The guy who works here is amazing ! He’s need a raise or to be manager. Sweet soul 10/10 amazing service if you want an amazing experience at Wingstop with hot nice wings COME HERE!! Amazing service and environment! Give him a raiseee NOW“
“Carl was an absolute delight! He sincerely apologized for the missing delivery of my order through DoorDash. Despite the run-around I had received from the staff, he went above and beyond to accommodate me. It was evident that he genuinely understood and cared about resolving my issues to prevent losing a loyal customer. This exceptional individual deserves an immediate raise and should be appointed as the store manager. The Bronx desperately needs this level of customer service. I will definitely return here thanks to Carl’s establishment. Thank you so much, Carl!“
“After reading reviews, I was scared to come in but ! The guy at the register was attentive and really nice! Service was timely and food is perfect! Place was also very clean and it was a totally different experience from the bad reviews! I recommend! Came in around 2:45 am and would come again!“
“I tried wingstop for the first time and I really enjoyed the garlic parm sauce. And Edward was very patient answering my questions regarding the menu since it was my first time. He was very polite and very accommodating. My interaction with him alone will be the reason I return again in the future. 2 big thumbs up to him.“