McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours today·

About McDonald's

A recent visit to McDonald's in Wynantskill resulted in mixed experiences. One customer received an incorrect order of a cold cheeseburger instead of a double cheese plain with extra cheese. Another faced a loud argument between an employee and a disgruntled customer, which was uncomfortable near young kids. Despite these issues, drive-thru customers reported hot and greasy food, and many noted that food is usually fresh because the drive-thru can be busy. Some customers mentioned that orders occasionally get mixed up, but they understand due to the traffic. The restaurant seems to be facing management and staffing issues, yet there are positive remarks about great customer service from the gentleman on order taking and cash out. He was fast, listened, and was very respectful. However, a customer recently noted forgetting nuggets from their order, reminding others to check their bags before leaving. Overall, some customers still enjoy the food, even with the occasional mishap.

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McDonald's Reviews

1.9
448 ratings
5
11%
4
4%
3
8%
2
12%
1
65%
Food
2.5
Atmosphere
1.9
Service
1.9

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Had a good experience here. My food was hot and fresh, and the order was prepared correctly. The staff were friendly and the service was pretty quick considering how busy it was. Everything was clean and the overall experience was pleasant. Definitely one of the better visits I’ve had at McDonald’s, and I’d come back again.
Had a really good experience at this McDonald’s. The food was fresh and hot, and my order came out correctly. The staff were friendly and helpful, and even though it was a little busy, everything went smoothly. The restaurant was clean and the service was much better than I expected.
I had a great time experiencing Mac Donald's. I placed an order through the mobile app, but due to a technical issue, the payment went through while the restaurant never received the order. Naturally, I arrived frustrated after seeing that my money had been taken without my food being processed.

The manager handled the situation with patience, professionalism, and genuine understanding. She calmly explained what had happened, helped me understand the refund process, and...read full review

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Hours

Monday 6AM - 11PM
Tuesday 6AM - 11PM
Wednesday 6AM - 11PM
Thursday 6AM - 11PM
Friday 6AM - 11PM
Saturday 6AM - 11PM
Sunday 6AM - 11PM
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