Full assortment of donuts….girl at counter was very pleasant as well…..restaurant was very well maintained too..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Lisa Williams
I purchased tim Hortons every day but today was a day where the employees rushed they didn't give me what I requested the coffee tasted water diluted and I always purchase at all times Hortons but Henrietta Rd is the main store I purchase
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Timbits
Stephen Samuel
This is the worst drive through you can ever go to !Waited for 10 minutes for someone to show up and take the order and another 5-10 minutes at the window to get lukewarm coffee ! The employees look disinterested!
Atmosphere: 1
Food: 1
Service: 1
Tony K
11/13/2023 at 4:40 p.m. I bought four medium coffees, and the person taking my order was rude. She pretended to be doing me a tremendous favor. I praised her multiple times for her service, but she never said thank you. I had the impression that I was bothering her. Benderson should put these workers through customer service training. I'm not going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Kaelyn Ruth
Waited 10 minutes and no one even came up to take my order or acknowledge I was there. The poor gentleman working was the only one in on a Saturday morning. How does management staff only one person on a weekend morning? You’re better off going to the Starbucks across the street or the Dunkin’ two doors down.
Nicholas James
This Tim Hortons is the ABSOLUTE WORST. The workers mess around all morning laughing and not taking care of customers. I waited 17 minutes for an iced coffee and they usually forget my sandwich. Stopped going after going through the drive thru and then forgetting my sandwich again. Workers don’t smile and you can tell hate their jobs. This location gives Tim Hortons a bad name. Stick to car washes.
Atmosphere: 1
Food: 5
Service: 1
Anthony Buckalew
I was accused of littering in the drivethru and subsequently treated as a liar when I KNOW it wasnt me. I was with my kids. Like wtf? just give me my order and be nice! thanks for the hostility.
Roseli Li
My go to breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, English Muffin Breakfast Sandwich, Cup of Coffee
Heidi Willey
Everybody is so nice. Place is c lean.
Atmosphere: 4
Food: 4
Service: 4
Sarah Burnell
Workers were ok. I had the grilled cheese it was ok, but it needed to be more hot. It was just warm.
Full assortment of donuts….girl at counter was very pleasant as well…..restaurant was very well maintained too..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I purchased tim Hortons every day but today was a day where the employees rushed they didn't give me what I requested the coffee tasted water diluted and I always purchase at all times Hortons but Henrietta Rd is the main store I purchase
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Timbits
This is the worst drive through you can ever go to !Waited for 10 minutes for someone to show up and take the order and another 5-10 minutes at the window to get lukewarm coffee ! The employees look disinterested!
Atmosphere: 1
Food: 1
Service: 1
11/13/2023 at 4:40 p.m. I bought four medium coffees, and the person taking my order was rude. She pretended to be doing me a tremendous favor. I praised her multiple times for her service, but she never said thank you. I had the impression that I was bothering her. Benderson should put these workers through customer service training. I'm not going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Waited 10 minutes and no one even came up to take my order or acknowledge I was there. The poor gentleman working was the only one in on a Saturday morning. How does management staff only one person on a weekend morning? You’re better off going to the Starbucks across the street or the Dunkin’ two doors down.
This Tim Hortons is the ABSOLUTE WORST. The workers mess around all morning laughing and not taking care of customers. I waited 17 minutes for an iced coffee and they usually forget my sandwich. Stopped going after going through the drive thru and then forgetting my sandwich again. Workers don’t smile and you can tell hate their jobs. This location gives Tim Hortons a bad name. Stick to car washes.
Atmosphere: 1
Food: 5
Service: 1
I was accused of littering in the drivethru and subsequently treated as a liar when I KNOW it wasnt me. I was with my kids. Like wtf? just give me my order and be nice! thanks for the hostility.
My go to breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, English Muffin Breakfast Sandwich, Cup of Coffee
Everybody is so nice. Place is c lean.
Atmosphere: 4
Food: 4
Service: 4
Workers were ok. I had the grilled cheese it was ok, but it needed to be more hot. It was just warm.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Timbits
Restaurantji Recommends
This place has the best coffee.Aaways fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Timbits, Biscuit Breakfast Sandwich, Iced Capp Light, Cup of Coffee
This place has the best coffee.Aaways fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Timbits, Biscuit Breakfast Sandwich, Iced Capp Light, Cup of Coffee
This place has the best coffee.Aaways fresh!
They never care about customers
When we come to Rochester from Connecticut, I can’t wait to visit Tim Hortons!