Starbucks Coffee Company
$ • Coffee Shops
Hours:
1752 Black River Blvd N, Rome
(315) 965-1841
About Starbucks
Customers' Favorites
Mango Dragonfruit Lemonade Refresher
Bacon Gouda & Egg Sandwich
Orange Cream Cake Pop
Pineapple Cloud Cake
Starbucks Reviews
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Based on the reviews, Starbucks Coffee Company in Rome has a welcoming and inviting atmosphere with excellent staff. Customers consistently praise the cheerful, friendly, and courteous team, noting that the crew is exceptional and goes above and beyond. The customer service is described as amazing, with staff members like Lareigh and Rae providing A+++ experiences. One reviewer mentioned a team member named Soren who made their day with beautiful service and extra crunch in a cup. The location is clean, and the area is nice. Orders are usually on point, with mobile orders always ready upon arrival and no long waits. However, one customer noted that orders with extra or substitutes sometimes need to be returned due to incorrect tags. Another complaint for corporate is to get the staff jackets for the cold upstate NY weather. Despite this, the Rome crew is considered some of the best staff anywhere, and a visit can turn a bad day into a much better one.