Starbucks Coffee Company
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Customers' Favorites
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Starbucks Reviews
100 ratings
Share your opinion about Starbucks Coffee Company
Amber was awesome today!! Very kind and so pleasant!! Thank you Amber for making my day!
I'm pretty sure that I'm spelling her name incorrectly but her name is Soren and she really made my day beautiful customer service the whole team everything was amazing but I asked for just a random extra cup and she gave it to me with extra crunch and it made me so grateful everything I'm going through it just put the biggest smile on my face. She needs a raise.
Shout out to our Starbucks crew, always friendly and quick on their feet! Julianne makes the best Carmel ribbon crunch in town‼🎉
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Based on the reviews, Starbucks Coffee Company in Rome has a welcoming and inviting atmosphere with excellent staff. Customers consistently praise the cheerful, friendly, and courteous team, noting that the crew is exceptional and goes above and beyond. The customer service is described as amazing, with staff members like Lareigh and Rae providing A+++ experiences. One reviewer mentioned a team member named Soren who made their day with beautiful service and extra crunch in a cup. The location is clean, and the area is nice. Orders are usually on point, with mobile orders always ready upon arrival and no long waits. However, one customer noted that orders with extra or substitutes sometimes need to be returned due to incorrect tags. Another complaint for corporate is to get the staff jackets for the cold upstate NY weather. Despite this, the Rome crew is considered some of the best staff anywhere, and a visit can turn a bad day into a much better one.