Ben & Jerry’s

34 Phila St, Saratoga Springs
(518) 584-3740

Recent Reviews

Malik Iftikhar

It's a good name of ice cream I like to eat ice cream at that spot out look is v good we like it

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Strawberry Cheesecake

Nicole Sills

My husband and I have been here a couple times and usually it’s a really pleasant experience! The staff is typically really friendly, the service is usually great, and the ice cream is bomb. Came here for free cone day and waited in line then an employee came out and held up a sign to cut the line off. My husband and I got out of line and started walking away and then he let the people behind us stay in line. Waste of time, rude and pretty disappointing. I get that it was probably a stressful day for the employees, but I wish we hadn’t been turned away like that, just for the people behind us to be allowed to stay.

Atmosphere: 4

Food: 4

Service: 2

Stephen Roberts

I remember I went to Ben & Jerry's just me and my old cousin name Michael

Atmosphere: 5

Food: 5

Service: 5

Alohamora 6

First off, Ice cream is always good, duh it’s ben and jerry’s! Second off, i was having a Low blood sugar moment and i felt like i was going to faint. Me and my boyfriend did not have money, as both of our cards were declining due to bank issues during the solar eclipse. I felt like i was going to faint, so my boyfriend went in and asked if there was anything we could get for free, we were both very worried i was going to faint. I forget his name, but the guy who was at the counter gave me a small dish of ice cream and two bananas, which prevented me from fainting! Thanks :)

Atmosphere: 5

Food: 5

Service: 5

Courtney Semoff

I hate to leave this review because I love Ben & Jerry’s and the usual guy is great. Tonight we walked in just before closing and after placing my order was told that they would not make that but would give me a scoop. I get how frustrating it can be to have someone walk in just before close when you’re raring to get out of there. But in all my years in retail I never had the option - before closing - of dictating what a customer could order. The time difference between what I ordered and what they deigned to give me was maybe a one minute prep difference. I didn’t catch names but it was two guys both different from the other guy I’ve worked with in the past that was nothing but pleasant and helpful.

Atmosphere: 5

Food: 5

Service: 1

Elizabeth DiIorio

I believe this is the 2nd Ben and Jerry's location ever! The gentleman serving us couldn't have been nicer and more polite.

Atmosphere: 5

Food: 5

Service: 5

Kyle Dobler

That dude Jake is a legend. Thanks for the delicious ice cream. Great customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cherry Garcia

Alex R.

Staff is friendly, ice cream is tasty. The shoppe is smelly (in a good way). Says I need 85 characters to post, but what more to say?

Bridget Smith

The best ice cream cakes for any occasion!!

Atmosphere: 5

Food: 5

Service: 5

A.

Delicious ice cream. Nice friendly service.

Atmosphere: 5

Food: 5

Service: 5

Bimal P.

The icecream had icicles inside in it. worst than even fast food soft serve ice cream. If I lived in this town, would never be visiting this shop.

Jim K.

The Ice cream was gritty and crystalline like it had been partially melted. The bathroom was disgusting. We stopped here for a snack and were sorely disappointed

moskii 1958

Cool place..good service..tried the coffee ice cream with chocolate chunks..very good..prices reasonable..I'll be back to try other flavors

Valeria Escrich

Staff was nice, but there was only one member of the staff on cashier and serving so it's not a personalized treatment per customer. You are basically forced to pay extra for a different cone because the icecream servings are huge compared to the cone so if you stick to a normal one your icecream will drip. Milkshake was good but we were not offered a different of milk other than whole. We had to sit in an area that has tables but they use it as storage room. Overall the icecream was worth it.

Tulona Zaman

Everytime we come up to Saratoga, we always come here. The staff is nice and the location is so relaxing. I love sitting on the moving swing!

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