Although I think this is a pretty good place for Chinese food I find it to not be consistent. There are times in which the food is excellent and others in which it's mediocre. Pro move is to use the chili oil on whatever you're eating.
Atmosphere: 4
Food: 4
Service: 5
max goncharov
I placed an order but canceled it, and it's been 5 days and I still haven't been refunded. Also, the lady that answers calls always puts you on hold. Would NOT recommend!!!
Atmosphere: 3
Food: 3
Service: 1
Richard A. Dolce
Not terribly impressed. Egg roll was as oily as the Exxon Valdez and it arrived 10 mins after my wife’s soup. So crowded we had to sit in the bar area which was freezing due to the constant opening of the door. My dinner arrived a few mins after my wife’s. But I will say everything tasted good. Maybe takeout is the way to go.
Atmosphere: 1
Food: 1
Service: 1
Khristopher Young
Ordered their pork chop over rice plate. $15.50 after taxes and fees. It was 90% rice, with a sad sad 😿 😢 thin pork chop about the size of my palm, about 3-4oz. I wasn't even angry. I was just sad.
Atmosphere: 2
Food: 2
Service: 3
Imad Din
Can’t understand what kind of restaurant is closed on a THURSDAY!!
YCB
First time trying out. Great ingredients and prep but bland flavor / no spice in food, also no tray of chili, soy, salt, or pepper at table. Also, we ordered brown rice but got white rice twice. Atmosphere - I loved the decor - comfy chairs and a great mix of table shapes and sizes and high quality wood paneling and wallpaper, but I would stop trying to be a sports bar with outdated pop playing on speakers, and focus more on food. Music can play in the bar area but not in the restaurant catering to many ages of patrons.
Atmosphere: 4
Food: 4
Service: 4
Derek Fu
Most of the food was good, though some are too salty.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steamed Pork Soup Dumplings
Alan Merenstein
Gluten-free chicken and broccoli with brown sauce was bland and the sauce was like water. I ask for it to be cooked with extra Gluten-free soy sauce but it wasn't. Had Pad Thai before and it was spicy but this time the chef had a heavy hand and it was extremely spicy that you couldn't eat it. I should get a refund but I know from a previous time they wont. Last time ordering.
Don't offer Gluten-free if your chefs can't cook Gluten-free.
Food: 1
Krista Cassaniti
Incredible food and service!!! Great, hearty portions, perfect amount of sauce and flavor. We always have leftovers and it’s truly a treat! Wonderful staff… efficient and super friendly. My kids always ask for it and it’s the only time they’ll eat 10 pieces of broccoli at dinner. ;) We love the pork wonton soup, chicken & broccoli, sesame chicken, veggie lo mein, all the steamed “healthy dishes” to name a few… THANK YOU MISTER CHEN EXPRESS!!!
Food is not very good. I ordered beef for scallion. Lots and lots of onion with countable scallion literally less than five piece scallion in the dish. I also ordered cold sesame noodle. Worst ever. They pre-add the Sesame sauce on the Cold noodle and kept it in the refrigerator. By the time it gets to my table, the sauce is a hard spread of peanut butter on top of noodles. I diluted it with hot water. It still tasted like eating peanut butter right from the jar. The seafood soup, The egg white that was added into the soap suppose to make it looked fluffy cloud like. Instead, It look like a messy dirty dish of first time Cook’s experiment. .the only eatable is the Shanghai noodle dish. Brown sauces??!!! Usually ther ere cooked in white sauce. I really think they have very inexperienced Chinese chef. Did they graduate from cooking school? Maybe I ordered the wrong food . Last year summer the food wasn’t this bad. This is my second and last time ordering from them.
Atmosphere: 4
Food: 1
Service: 5
Eric M
We were there this evening. Have been there many times since it opened. Food is amazing. Always amazing. Bartender is great. It’s the service that seems to be the consistent problem. No manager ever working there. Waiters are inexperienced and it shows.
Tonight a bunch of things were off.
1) Air conditioning did not work on a 88 degree evening. We should have left, but stayed and sweat it out. You can’t call on a Sunday for an emergency AC issue? Strange.
2) my wife called yday and spoke with a young woman and made a reservation for 5 people. Discussed having a round table and all. We got there - no reservation in the system. And the restaurant was nearly empty. 4 tables were occupied.
3) the oddest thing - we had a decent waiter to start. All the food came out and he never came back. No one checked in. No one came at end of meal as we sat there with a table full of dirty plates. We waited and waited while waiters talked with each other by the bar. I got up and asked where our waiter was - they told me he had left 20 minutes earlier. Never came by. Never connected us with another waiter.
The bus staff here is amazing. They work hard. They constantly refill water. The wait staff here is the problem. Inexperienced and unprofessional. For a high end restaurant, they could do a lot better. No management there. No manager. Never in the 5-6x we have gone. Sunday night is the Super Bowl night for Chinese restaurants. You can do better.
We will give it one more try. We love their food - but they have to step up on the service side. I asked for the manager’s or owner’s email. They wouldn’t provide it on the way out. “We don’t have it”. So I will leave all my comments in a Google review.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Noodles, Dumpling
Raul Melendez
Kid-friendliness: Family restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dumpling
Xan Magnisalis
Pretty bad, burnt and dry Kung Pao chicken. Brown sauce in Broccoli and chicken dish had fishy taste. Soup dumplings were pierced. Even the edamame was overcooked. We’ve had times when food was good, but unfortunately they are inconsistent. Too bad, area needs a decent Chinese restaurant.
Food: 3
Josef R.
This is a reputable restaurant that works to please customers. My delivery order was not correct but the refunded the order with no questions. Their food is usually superb.
Although I think this is a pretty good place for Chinese food I find it to not be consistent. There are times in which the food is excellent and others in which it's mediocre. Pro move is to use the chili oil on whatever you're eating.
Atmosphere: 4
Food: 4
Service: 5
I placed an order but canceled it, and it's been 5 days and I still haven't been refunded. Also, the lady that answers calls always puts you on hold. Would NOT recommend!!!
Atmosphere: 3
Food: 3
Service: 1
Not terribly impressed. Egg roll was as oily as the Exxon Valdez and it arrived 10 mins after my wife’s soup. So crowded we had to sit in the bar area which was freezing due to the constant opening of the door. My dinner arrived a few mins after my wife’s. But I will say everything tasted good. Maybe takeout is the way to go.
Atmosphere: 1
Food: 1
Service: 1
Ordered their pork chop over rice plate. $15.50 after taxes and fees. It was 90% rice, with a sad sad 😿 😢 thin pork chop about the size of my palm, about 3-4oz. I wasn't even angry. I was just sad.
Atmosphere: 2
Food: 2
Service: 3
Can’t understand what kind of restaurant is closed on a THURSDAY!!
First time trying out. Great ingredients and prep but bland flavor / no spice in food, also no tray of chili, soy, salt, or pepper at table. Also, we ordered brown rice but got white rice twice. Atmosphere - I loved the decor - comfy chairs and a great mix of table shapes and sizes and high quality wood paneling and wallpaper, but I would stop trying to be a sports bar with outdated pop playing on speakers, and focus more on food. Music can play in the bar area but not in the restaurant catering to many ages of patrons.
Atmosphere: 4
Food: 4
Service: 4
Most of the food was good, though some are too salty.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steamed Pork Soup Dumplings
Gluten-free chicken and broccoli with brown sauce was bland and the sauce was like water. I ask for it to be cooked with extra Gluten-free soy sauce but it wasn't. Had Pad Thai before and it was spicy but this time the chef had a heavy hand and it was extremely spicy that you couldn't eat it.
I should get a refund but I know from a previous time they wont. Last time ordering.
Don't offer Gluten-free if your chefs can't cook Gluten-free.
Food: 1
Incredible food and service!!! Great, hearty portions, perfect amount of sauce and flavor. We always have leftovers and it’s truly a treat! Wonderful staff… efficient and super friendly.
My kids always ask for it and it’s the only time they’ll eat 10 pieces of broccoli at dinner. ;) We love the pork wonton soup, chicken & broccoli, sesame chicken, veggie lo mein, all the steamed “healthy dishes” to name a few… THANK YOU MISTER CHEN EXPRESS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Noodles, Soup, Steamed Pork Soup Dumplings, Chicken in Garlic Sauce, Sauce, Dumpling
Very expensive. Food is ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Rice Selections, Dumpling
Restaurantji Recommends
Food is not very good.
I ordered beef for scallion. Lots and lots of onion with countable scallion literally less than five piece scallion in the dish. I also ordered cold sesame noodle. Worst ever. They pre-add the Sesame sauce on the Cold noodle and kept it in the refrigerator. By the time it gets to my table, the sauce is a hard spread of peanut butter on top of noodles. I diluted it with hot water. It still tasted like eating peanut butter right from the jar. The seafood soup, The egg white that was added into the soap suppose to make it looked fluffy cloud like. Instead, It look like a messy dirty dish of first time Cook’s experiment. .the only eatable is the Shanghai noodle dish. Brown sauces??!!! Usually ther ere cooked in white sauce. I really think they have very inexperienced Chinese chef. Did they graduate from cooking school? Maybe I ordered the wrong food . Last year summer the food wasn’t this bad. This is my second and last time ordering from them.
Atmosphere: 4
Food: 1
Service: 5
We were there this evening. Have been there many times since it opened. Food is amazing. Always amazing. Bartender is great. It’s the service that seems to be the consistent problem. No manager ever working there. Waiters are inexperienced and it shows.
Tonight a bunch of things were off.
1) Air conditioning did not work on a 88 degree evening. We should have left, but stayed and sweat it out. You can’t call on a Sunday for an emergency AC issue? Strange.
2) my wife called yday and spoke with a young woman and made a reservation for 5 people. Discussed having a round table and all. We got there - no reservation in the system. And the restaurant was nearly empty. 4 tables were occupied.
3) the oddest thing - we had a decent waiter to start. All the food came out and he never came back. No one checked in. No one came at end of meal as we sat there with a table full of dirty plates. We waited and waited while waiters talked with each other by the bar. I got up and asked where our waiter was - they told me he had left 20 minutes earlier. Never came by. Never connected us with another waiter.
The bus staff here is amazing. They work hard. They constantly refill water. The wait staff here is the problem. Inexperienced and unprofessional. For a high end restaurant, they could do a lot better. No management there. No manager. Never in the 5-6x we have gone. Sunday night is the Super Bowl night for Chinese restaurants. You can do better.
We will give it one more try. We love their food - but they have to step up on the service side. I asked for the manager’s or owner’s email. They wouldn’t provide it on the way out. “We don’t have it”. So I will leave all my comments in a Google review.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Noodles, Dumpling
Kid-friendliness: Family restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dumpling
Pretty bad, burnt and dry Kung Pao chicken. Brown sauce in Broccoli and chicken dish had fishy taste. Soup dumplings were pierced. Even the edamame was overcooked. We’ve had times when food was good, but unfortunately they are inconsistent. Too bad, area needs a decent Chinese restaurant.
Food: 3
This is a reputable restaurant that works to please customers. My delivery order was not correct but the refunded the order with no questions. Their food is usually superb.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Noodles, Soup, Pork Pot Stickers, Sauce, Boneless Spare Ribs, Dumpling
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