“I started coming to this store because my coffee tastes 10000% better than it did at 1200 state street. the coffee at state street was always very watery and made me feel sick after taking 2 sips. but after coming to this store i will never go to a different dunkin! the store is SO clean and all the employees are very nice and respectful. my coffee is always made perfectly when i come here and when i do order food it is hot, fresh, and never too overdone every time i get it.Dietary restrictions: i am lactose intolerant and i ask for oat milk and i actually get oat milk every time i come here!!! i am honestly so amazed at this location because everywhere else i went would mess it up and give me cream and i would be sick for the rest of the dayParking: the parking lot is a good size for the location PLENTY of spots to park“
“The staff here is so friendly. I'm from IL and the service we are provided at those Dunkin' Donuts is absolutely absurd people are so rude and you can tell they hate their job. This location just different shout out to the staff for always being happy to take my order“
“Thank you to the girl who waited on me in the drive thru at 3:30 am. She was fast and friendly and actually made my sandwich.. Unlike the DD I had gone to on Curry Rd right before this one. They didn't even bother to answer me in the drive through. Just an FYI... Do not assume you will get better service depending on the location. As I found out at 3:20 in the morning when I assumed I would be waited on at the 24 hour DD Rotterdam. Kudos to the girl at the State St. location.“
“This establishment is one of the best Dunkin’s I’ve ever visited around the Schenectady area! I’ve never seen such hardworking, driven employees who never fail to put a smile on my face the minute I walk in. The woman with the red hair, whom I haven’t caught the name of, helps me kindly anytime I have trouble within their confines. Overall more than 5 stars if I could put it on, my grandma with dementia also prefers their croissants and lovely decorations for each of the holidays!!“
“This Dunkin Crew is hands down the Best. They have always taken great are of me and my crew at Whispering Pines GC. It's kinda tradition to go here now. They actually know us pretty well. My son, our pick up guy, always tips because they are so on top of our order. So Thank you for being so Great. See you soon.“
“This place is busy! Heavy traffic flow. Surprised how they only have a couple of workers at a time. But these workers work hard! Regina is very friendly and warming. A major asset to this Dunkin Donuts. More places need a Regina working there! Very friendly and the place is very clean!“
“Talk about a lasting impression...I ll never forget this place Once met a sweet lady named Mya working in there I stayed loyal coming there for 8 years before I moved to Arizona Always was treated with respect and kindness from her and other staff Hey,God bless!! -Big Mike“
“We arrived 20 minutes before closing time to be greated by a warm welcoming smile. Bella went above and beyond to provide exceptional customer service with a smile. She was extremely helpful And very accommodating to a custom beverage that came out amazing by the way, A smile goes a long way and I just wanted to let her know that you're the reason we'll be back.Parking: Entrance hard to get to. LOTS of parkingWheelchair accessibility: Great access“
“You GUYS. I've been gluten free for 10 years now. These are HANDS DOWN the BEST gluten free donuts I have ever had the pleasure of eating. If you're gluten free and haven't tried these yet, You've been sleeping on them! Go get some now!!“
“Fun and friendly staff! We must remember these people actually SHOW UP for work each day! They have to deal with extremely complicated menu and orders. Delivery services, long drive thru lines, and of course customers in a rush add to their stress. I along with many others would probably only last an hour trying to do their job.“