“Took my fam of 4 here for some specialty donuts and was not disappointed! The place was empty which was good for parking and quickness of service for us. So many choices!! My kids couldn’t decide which donut to pick. Eventually we decided on the sprinkles o’ sprinkles, Samoa, cheesecake, lovely lemon and Maine blueberry. All were delicious and artisan! I also had a butterscotch latte and it was yummy.3 guys were working and all were very friendly and seemed to be enjoying working.We originally planned to eat there but unfortunately there is very little seating. I think the max I saw is 2 person table so the space is pretty tight.We will absolutely return to try some more goodies!“
“I love this bakery. Their cakes, cookies and apple cider donuts are awesome. The only two things I could possibly want is for them to actually make a Half Moon Cookie (The Chocolate Base) as opposed to the NYC Black and White Cookie. The second would be to actually have some nutritional information to go along with their products. But if you want fresh, home made baked products this is the place.“
“Parking: VERY SMALL parking lot directly outfront. There are usually a couple of spaces for parking on the one way street next to it. Not easy to get out of parking lot due to the high volume of traffic throughout the entire day/night(this location is directly across from St. Peter's Hospital)“
“I rarely review chains because the experience usually varies every visit. However this Dunkin’ Donuts is the most consistent one I’ve ever been to. I’ve been going here multiple times a week for months and my order is always correct, fresh, and timely (even though they are PACKED with state employees)... The staff here are friendly and fast.“
“I rarely review chains because the experience usually varies every visit. However this Dunkin’ Donuts is the most consistent one I’ve ever been to. I’ve been going here multiple times a week for months and my order is always correct, fresh, and timely (even though they are PACKED with state employees)... The staff here are friendly and fast.“
“I had a fantastic experience at Dunkin' located at 439 Madison Ave, Albany, NY 12210. The customer service was truly top-notch, and the freshly brewed drinks were delightful. The staff members were not only fast in serving but also incredibly polite, making my visit all the more enjoyable.One convenience I appreciated was the availability of parking and restroom facilities. It made my stop here even more convenient.However, I must note that the exterior surroundings were less than ideal. There seemed to be safety concerns with the presence of individuals engaging in inappropriate activities nearby, such as solicitation and drug-related issues. To improve the overall environment and ensure the safety of customers, it would be advisable for the establishment to seek assistance from the local police or relevant authorities to address these concerns.Despite this, my experience inside Dunkin' was excellent, and I highly recommend it for their exceptional service and freshly brewed beverages.“
“Back in Albany and loving my Dunkin'. Whenever I am back in Austin Texas for a bit, people often ask me what I miss from Albany. Two things, NY Pizza and Dunkin' Donuts. I grew up on Dunkin' in Michigan, and didn't realize how much I missed it after 20 years in Texas until I moved to Albany. They are all over the place, and because of their size their offerings are decent, consistent, and tasty. I can always rely on the coffee tasting great. Not like other high end places that sometimes burn the coffee. Plus their donuts and food are always fresh and hot. The best part is, you won't burn a hole in your wallet, especially if using their mobile order app which is great. I just tried this one, which you can miss since it is in a gas station. The service was fast and food good. Loving my Dunkin'.“
“Updated review: my review from last year was a one star, nothing but bad things to say. Recently my husband and I have been going back to this one due to always being in the area. This new crew they have are on point. Drinks are always good, staff is friendly and talkative, if mistakes happen they happily handle it, it’s a complete 180 from how things were last year. We’re happy to come to this one now and it’s one of our top three favorite ones in the area.“
“Staff and service is great, but it is SO HOT in there. It’s been like this for months and I can’t believe the owners haven’t done anything to fix it!!! There’s some janky machine that looks like it’s supposed to be cooling the air but does absolutely nothing. I feel so awful for the workers who have to then be surrounded by ovens and hot coffee when it’s already so hot in there. How is this environment safe or legal for the employees?!“
“Best donuts I’ve ever had! It’s a must to try them fresh in the morning! My favorite is the G.F.Y. Breakfast sammy. I get it with the gluten free bun which is delicious as well!If you are vegan, and especially if you’re gluten free too, you won’t be disappointed!“