Sunset Beach Hotel

Overall great experience

Rooms: Great

Food and drinks: Great

Service: 5

nice place if you like bugs in your drink and when you ask for anew one they simply spoon it out and give it back to tou

Food and drinks: if you like bugs in it their fine

Service: 1

Average food, service was not friendly. Made you feel like you are lucky to be there.

I don’t do this. I’m not a review writer but I have to take the time to give kudos to Silvana (I hope I spelled it right). I was at Sunset last night reuniting with a friend of over thirty years, it was a special moment and although the place was packed Silvana floated through the guests effortlessly always making sure her tables were being looked after and were enjoying themselves. She had a warm and genuine disposition while still being efficient and not hovering. Literally perfect service. The food was delicious, the wine is always great but Silvana was amazing and we were glad to have been seated in her section. We hope to see her lending her hospitality skills to SI again next season.

Terrible service!

After looking forward to re visiting a place I loved going with my family as child i was BEYOND DISAPPOINTED upon my return. I was staying at the hotel, and made dinner reservations for that evening. My boyfriend and I are a young couple and it was obvious that because of this we were not taken seriously. We spent 40 mins waiting for our table when we had a reservation while we saw other couples who had walked in after us being seated immediately. On top of that, one of our appetizers was forgotten and throughout the entire dinner I noticed side eyes and nasty stares from the waitstaff who when the bill came, was expecting an over 30% tip which is OUTRAGEOUS for how little was actually done throughout the dinner. We came there excited to celebrate an anniversary, and the entire experience was completely unwelcoming. The service was absolutely terrible and the waitstaff were overall inattentive and nasty. DO NOT WASTE YOUR MONEY!!!! This is must be the worst service experience I have ever had. As a returning customer who has grown up staying at the sunset beach hotel I can say that this will be my last visit after this incredibly poor experience.

Service: 1

Is very nice place.Favorite spot for a sunset and a nice walk by the water. Can often watch wind surfers etc flying across the water and doing jumps. Lots of fun to watch. Can be busy in summer but the beach is so wide that it never feels crowded. Great sunsets!

Service: 5

Best place on Shelter Island to party

Service: 5

Great isolated waterfront

Nearby activities: Perfect for sledding and boating

Food was very good

Service: 5

Excellent service from front desk- very friendly and accommodating. Great location.

Food and drinks: Beautiful view and good service, but food at restaurant was just ok.

Service: 5

Really great staff for how busy it is but its very clear they are watering down their drinks which I don't understand cause they're $30?

Food: corn and fries were good, mussels were brunt and pasta was nothing special

You are going for strictly vibes not quality

Service: 2

Love this place!! Best vibe around! Beach is great! Service is amazing!

Service: 5

The service is sub par, the food is sooooo overpriced, cheaper food at better fine dining experiences. I live in East Hampton and usually never write a bad review. DO NOT WASTE YOUR MONEY. This place does not care about repeat customers. The staff argued with me. The waiter spilled our wine when serving it. My son's lamb was dry when he asked for medium rare. The whole experience was AWFUL.

Walkability: the beach is across the street

Service: 1

The team works super hard! They really could be very rude and full of arrogance, but they aren’t, which is such a blessing.

Service: 5