9 Best Ice Cream Shops in Syracuse

“The highlight of our wedding three months ago was the Gannon’s Homemade Ice Cream cart—I’m craving another scoop of the Cookie Smash (that is gluten free) right now! Working with Jules was easy and she was very responsive. We had a blast sampling ice cream flavors at their location on Valley Drive. The staff was great and let us try so many flavors to help us settle on the six we picked for our wedding. The young man who worked at our wedding was very kind and polite. Did a great job setting up the ice cream cart and topping station during the dinner portion of our reception. Looking at the photos, I think he had a great time. He also let us put on some gloves to scoop our first ice cream Sundays as husband and wife. If you’re looking for delicious homemade ice cream and a crowd pleaser, book Gannon’s Homemade Ice Cream Cart for your wedding or event.“

“Watermelon Gelati...

Yes, please, and thank you. Their Italian ice flavors include lemon, cherry, blue raspberry and they also had watermelon. Since they do Gelati, I figured why not.

My goodness, it is so refreshing. It makes me think of real watermelon with whipped cream, only better.

I highly recommend trying it. For reference, pictured is a small.“

“very professional and makes amazing Ice cream cakes“

“The Ice Cream is of Premium Quality! Very Tasty! Hot Fudge Sunday Rocked for me! Turned us into a frequent visitor/customer! :-)“

“The best iced matcha latte I’ve ever had. Large portion and it was blended like a slushie. Deeeelicious.“

“Wow! I thought this place was going to be social media hype! Boy was a wrong! My daughter wanted to try these cookies and they did not disappoint. The cookies we soft, chewy, and warm. The variety was impressive. These cookies were hug! We were able to share and sample all the flavors and my children loved that. The only off putting part about this place is none of the workers actually talk to or great you. We came in and no one looked up from what they were doing. (It is an open kitchen concept, so to their defense they were making cookies ) when my order was ready the person who gave us out cookies didn’t say a word to us. It felt cold. The cookies made up for the lack of customer interaction. My daughter was excited enough for the entire crew.“

“Delicious! Will come again“

“Listen, if we could give them 1000 stars we would. They know us by name, Bill and Amanda. We pick up 8 half gallons (aka "everybody) every couple of weeks, sometimes more. I'm not gonna get into specifics as to why we would give them more stars than Google allows because they do things specifically just for us and I dont want to cause an uproar lol. Just know from the owner (in fact, he happen to be there one day talking to us and he went out of his way to make sure we get taken care of everytime we go in there and it's frequently) right down to the everyday staff are absolutely amazing. In our world, it's the little things that make us happy, specifically cold stone ice cream. It's our mom and dad treat after the kiddos go to bed. Our one treat that we can call our own haha. We put in a movie or put on our favorite show and indulge. They have really gone out of there way to show us what true great customer service is. They've done things most places would call "too much". Just this past Sunday, they yet again did something most places wouldn't do just to make sure we got our order, got it when we wanted it and when it was convenient for us to get it. Again, all I can say is no other business I've done business with has done the things they have for us to go above and beyond the "duty" of customer service. We appreciate each and every person that works there. We've never had one bad experience. Not one. They've always stuck by there word and then some. You take care of us and we take care of you. Thanks for all that you do for us. It certainly doesn't go unnoticed. Please don't ever leave this area because we would be heartbroken. Lol“

“Amazing cookies! I love how they're always warm and soft“