KFC

833 Young St, Tonawanda
(716) 693-2890

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Recent Reviews

Pulling up to the drivethrough and asked for our order and no one responded for about 3 minutes we thought the connection was broken or something. Then after the man responded he got the order wrong so had to reiterate. Lastly when we got the food and paid there was 0 customer service just gave the food to us and shut the window abruptly.
I was inside and was so undecided what to order ...manager helped me decide... I ordered online ...and even tagged location but yet my order went to MD ... manager helped me through app to get my refund... she was so great and nice to deal with.. I could have stayed and chatted all night... definitely manager material... keep smiling!! ..we will be back and thank you for not making me feel stupid with app
Unfortunately incredibly short staffed. Not a big deal ordering on the self order kiosk but it being the only option for a long period of time is not suitable for everyone else. Food was good but the ONE guy cooking was clearly being overworked having to fulfill orders for the inside and drive thru.

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