The Cookie Factory
$ • Bakery
Hours:
520 Congress St, Troy
(518) 268-1060
About The Cookie Factory
Customers' Favorites
The Cookie Factory Reviews
Share your opinion about The Cookie Factory
I went in and spent $18 on hard mediocre cookies.
I have gone there several times before and it was always good.
I emailed them about this and never heard back.
Poor cookie quality and customer service.
I now go to Bella Napoli where the cookies are fresh and delicious.
Although I do work in the production facility and haven’t tried every single item, I have tried quite a few and they are all delicious. Sugar cookies might be my personal favorite but the classic Fudge Fantasies or Raspberry Drops never get old!
Ordered a 1/2 sheet carrot cake for a baby shower.....and everyone loved it. It was deliciois!!
Many said it was the best they ever had. Would definitely go back there again.
Ratings
Menu
Hours
| Monday | 7AM - 7PM |
| Tuesday | 7AM - 7PM |
| Wednesday | 7AM - 7PM |
| Thursday | 7AM - 7PM |
| Friday | 7AM - 7PM |
| Saturday | 7AM - 7PM |
| Sunday | 7AM - 5PM |
People in Troy Also Viewed
The Cookie Factory is a store known for its delicious cookies and fresh baked goods. Customers appreciate the quick service and good reception provided by the staff. The 1/2 sheet carrot cake ordered for a baby shower was a hit, with many considering it the best they ever had. In addition, the seven layer fudge cake has become popular for celebrations, satisfying even the strongest chocolate cravings with its rich and thick texture. The butter cookies topped with chocolate frosting remain a crowd favorite, perfect for parties and gatherings. Soft and addictive, these cookies are a great value for money, especially when enjoyed with tea or coffee.
Customers have also praised the dense, rich cheesecake, available in flavors like strawberry and caramel, with a hint of lemon that adds to its appeal. The smaller versions of the cheesecake are just as delicious as the larger ones. Furthermore, the cinnamon stick and corn muffin are enjoyed by many, while the garbage bread loaf has received positive remarks. Overall, customers are pleased with the quality and taste of the treats offered at The Cookie Factory, and they appreciate the excellent service from the ladies at the counter. Parking is convenient, located right beside the building in a large lot.