Denny's
$ • Diners, American, Vegetarian
Hours:
180 N Genesee St, Utica
(315) 732-9350
About Denny's
Customers' Favorites
Denny's Reviews
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waitress couldn't stay off her phone long enough to remember to bring me my drink. I had to remind her 10 minutes after I ordered my meal. then, I had to go to the counter and ask for a refill. she didnt seem to notice the empty cup at the edge of the table. Just horrible service.
Had a nice meal with my daughter today. Our server, Jason R was fantastic. Start to finish went above and beyond for us. The food was very good as well. Thank you!
The food was very tasty.
They were understaffed and under trained.
We had to wait to be seated while over 60% of the tables were empty. We were served drinks right away. Then we waited over 30 minutes for our breakfast order then another 5 for silverware.
The staff was friendly and the cooks were trying.
Our visit was on a Saturday around 11AM.
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 6AM - 11PM |
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Denny's is a family-friendly restaurant known for its exceptional food and affordable prices. The service has recently improved, with servers now being more attentive and genuinely caring about customers' experiences. The staff, including the manager, works hard to ensure satisfaction, and the atmosphere feels more welcoming. Customers have noticed a remarkable change, with faster service and cleaner surroundings. The floors are now properly rinsed and safe to walk on, and the men's restroom has been cleaned thoroughly, replacing unpleasant odors with disinfectant. However, some areas still need attention, such as ensuring salads are served promptly with meals to prevent them from getting cold, and maintaining higher cleanliness standards throughout the property. Despite these issues, the restaurant continues to make a good comeback and provides a satisfying dining experience, especially for breakfast. The staff's dedication and the overall improvement make it a place worth visiting.