Customers` Favorites
Customers` Favorites
“I took my kids to Five Guys for the first time while we were out back-to-school shopping, and I have to say, the experience was incredible! From the moment we walked in, the energy in the place was amazing. Kim, Tab, and Jam were running the show, and they made the whole visit so much fun. They were upbeat, friendly, and even helped us pick out a peanut butter bacon shake—which turned out to be absolutely delicious!
The food was fresh, hot, and flavorful, and my kids left talking about how much they loved it. It’s not every day you find staff who make you feel so welcome while also delivering such great service. Huge shoutout to Kim, Tab, and Jam for turning our first visit into such a memorable one. We’ll definitely be back!“
Customers` Favorites
“Bill Gray's is legendary and there food still proves it after all these years. I was at one of ther locations during my early military service and the food quality, wasteland customer friendly environment is outstanding. Im from buffalo and this place is worth the travel. The manager even spoke to us about our experience and encouraged an awesome desert. We'll done bill Gray's well done. Also your garbage plate should be sold everywhere.“
Customers` Favorites
“Consistently awesome. The food is great, the prices are good and the staff is always kind. Additionally, there are tons of vegan and vegetarian options.“
“Food was delicious. The food truck was on time and Jon and his son were a delight.“
Customers` Favorites
“I have only been to your location twice but I've been impressed both times. Everyone is busting their hump to get everything out quickly and the food is great!! You were very busy both occasions but I didn't wait. Great friendly staff and extremely hot food. Very impressed.“
“best burger in Rochester hands down“
Customers` Favorites
“We always try to go to Tom Wahls when passing thru the Rochester area, even going out of our way a little we make a point to go atleast once or twice a year. I have been to a few other locations over the decades, and always found them clean, organized and a friendly staff. First time at this location did not quite live up to the standards of the others had set, but to be fair I think we just came at a bad time. It was loud and chaotic when we came in with several messy tables. The cashier seemed impatient with us and to not be paying attention as we kept having to repeat our order as he stared off to the side unsure we were heard (just 2 people getting a burger frie and drinks nothing crazy. My burger had an insane amount of mayo, not sure what happened there but it was almost a comical amount on both sides, easy to scrape some off and still enjoy the burger. My spouce really enjoyed his mushroom burger.
I do have to give them some credit as there was a group from a baseball team leaving as we parked and when we came in a dozen todlers with only two adults for supervision who didn't seem to have any control of them running around by the order counter and dineing room and that is clearly not the staffs fault and was probably very overwhelming for the staff also and it wouldn't be fair to judge under those circumstances, service industry can be unpredictable and overwhelming.
If your thinking of checking out this location know there may be loud messy kids there but its worth it because Wahls has really great unique burgers, the best creemy rootbeer and a fun retro vibe....and mabey order your mayo on the side. I wish there were a location closer to Buffalo.“
Customers` Favorites
“💗 incredible food, thank you!“
Customers` Favorites
“Super fun party atmospheres“
Customers` Favorites
“Every time you come home, have to go to Bill Grays“
Customers` Favorites
“awesome food and fresh rite off the grill. love the root beer 🥰🥰🥰“
Customers` Favorites
“I want to praise your Saturday night crew 8/3/24. They were awesome with me. I couldn't figure out how to use my app since I just give my phone number when I come in. All the boys came over to help when I went back up to the counter to ask about my points. To my surprise I have a few things coming that I didn't know I had. Well, I had to get my chocolate almond custard after we ate. Thank you for the amazing kids you have on your staff.“
Customers` Favorites
“Best Bill Gray's meal I have ever had...service a little slow but the burger and fries were hot,hot,hot!“
Customers` Favorites
“We've gathered there with friends on two occasions recently. Both times the waitress was very attentive and accommodating - separate checks were no problem at all. We reserved tables ahead of time. Live music was great & the guys could watch the football game while we all chatted! Great selection of beer and wine!! A fun gathering place! We'll def be back!!“
Customers` Favorites
“They care about making their customers happy here. We had a lot of fun and the food was awesome!!“
Customers` Favorites
“I am so impressed and appreciative of the honest employees and patrons of this establishment....I left my purse on a counter and a graciously kind patron turned it in and the employees kept it safe for me to retrieve....this says a lot about the integrity of this service and it's community! By the way, we had a lovely meal in a pleasant atmosphere too! Just wanted you to know...“
Customers` Favorites
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“Always fantastic. Love the hot sauce. It travels all the ways to Massachusetts!“