Popeyes Louisiana Kitchen
$ • Chicken, Fast Food, Chicken WingsAbout Popeyes Louisiana Kitchen
Customers' Favorites
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Dr Pepper
Popeyes Louisiana Kitchen Reviews
158 ratings
Share your opinion about Popeyes Louisiana Kitchen
Maybe it's not to late for this location. The door dash reviewer is right. I got hot fries, sandwiches, and a timely meal.
I'd definitely order it again on mobile. Not sure how the location is missing on important orders or organized. Maybe it's smaller. Who knows definitely see the problem with staffing but it can be corrected. Saw some of the potential game-changers on reviews as well. Naming the good staff. Hit it or miss for now.
Still worth ordering online
I'd definitely order it again on mobile. Not sure how the location is missing on important orders or organized. Maybe it's smaller. Who knows definitely see the problem with staffing but it can be corrected. Saw some of the potential game-changers on reviews as well. Naming the good staff. Hit it or miss for now.
Still worth ordering online
My spouse and I traveled from Alexandria, KY to experience this particular Popeyes establishment, as the food quality at the Alexandria location has been consistently unsatisfactory. We were both thoroughly impressed with the cuisine and received exceptional service. The individual who assisted us, Tyler, promptly attended to our needs upon noticing our presence, rather than assuming we would utilize the self-checkout option. GREAT JOB TYLER!
Fairly clean compared to other fast-food and we got prompt service for dine-in. Bone-in chicken was excellent, and their sides are always good.
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
Popeyes Louisiana Kitchen has received mixed reviews from customers. While some have praised the accuracy of their orders and the quality of the food, others have complained about the long wait times and chaotic drive-through experience, especially at the newly opened location. Customers have noted that the food is generally good, but the drive-through can be frustrating, with long lines and delays. One customer mentioned receiving a 3 piece tender instead of the two piece classic dark meat box they ordered, highlighting issues with order accuracy in the drive-thru. However, online orders for inside pick-up have been reported as correct.
The new location is popular and often packed, and customers hope it will maintain the high standards of food quality and service. Some have praised the cleanliness of the restaurant and noted that the general manager is attentive, coming out to introduce himself and check on customer satisfaction. However, others have pointed out that service can be slow due to a lack of staff and the drive-thru lane being too small for smooth operations.