Starbucks Coffee Company

$ • Coffee Shops

Hours:
3471 Center Rd, Brunswick
(330) 220-4460

About Starbucks

Based on the reviews, Starbucks Coffee Company has inconsistent service and quality. The staff can be inattentive and talk to each other, blowing off customers. However, some employees are very attentive and friendly, making the experience memorable. The beverages are always a hit or miss, with the drink either tasting good or not, a problem that has been going on for a year. The drive-through experience is often rushed, with one employee handing out the drink straw and card reader at once, making customers feel rushed. The location frequently appears understaffed and very stressed, with only 2-3 people on the floor, leading to terrible interactions. On a positive note, one employee went above and beyond by giving a four dollar gift card for the wait and was extraordinarily polite, empathetic, and professional.

Customers' Favorites

Starbucks Reviews

3.7
206 ratings
Restaurantji Rating
5
44%
4
11%
3
11%
2
8%
1
26%
Food
4.0
Atmosphere
4.0
Service
3.8

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

How does a well known franchise place run out of lemonade? Tried to order a Matcha Tea with Lemonade- they were out of Lemonade. I was offered some apple or peach drink. Then I asked just for a Matcha tea. I was told to hold on. Told them to forget it and pulled right across the street to the new coffee place!

I frequent multiple Starbucks and
I have to say this location makes the
best drinks. Good job guys!!!!!

Their always so awesome!!!

Read All Reviews(206)

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Hours

Monday 4:30AM - 10PM
Tuesday 4:30AM - 10PM
Wednesday 4:30AM - 10PM
Thursday 4:30AM - 10PM
Friday 4:30AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
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