Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
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Dunkin' Donuts Reviews
140 ratings
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Disappointed with the lack of customer service at this location. After waiting over 5 minutes at the speaker, I was met with a rude “Sorry, I can’t help” before I could even order. With four cars behind me, it was clear there was no urgency or effort to serve customers.
As I drove off, I saw two employees smoking by the back door, seemingly unbothered by the situation. Definitely not the standard of service I expect from Dunkin’. 👎
As I drove off, I saw two employees smoking by the back door, seemingly unbothered by the situation. Definitely not the standard of service I expect from Dunkin’. 👎
Dunkin' at the Shell Gas Station is a great Sunday option for donuts since other local competitors are closed. That being said I walked to the counter and waited 5 minutes while the sole front counter worker attended to mobile orders. Finally, I was asked what I wanted and relayed my order and the staff turned and went back to continue working on mobile orders. What the what? So, I waited another 2 minutes before she came back to actually finish my transaction. She could have...read full review
The coffee is dunkin, the people are friendly, the service is good.
Hours
| Monday | 4AM - 7PM |
| Tuesday | 4AM - 7PM |
| Wednesday | 4AM - 7PM |
| Thursday | 4AM - 7PM |
| Friday | 4AM - 7PM |
| Saturday | 4AM - 7PM |
| Sunday | 5AM - 7PM |
Dunkin' is a gas station donut shop located within a Shell and Subway store, giving off a truck stop vibe. The parking lot offers plenty of spots, and it is easily accessible for wheelchair users. However, recent reviews have mentioned rude and unhelpful staff, with orders frequently being incorrect. The atmosphere is described as unwelcoming, with a particular employee receiving negative feedback for her unfriendly behavior. Customers have expressed disappointment in the poor service and lack of friendliness, prompting some to consider finding an alternative donut shop for a more pleasant experience.