Starbucks Coffee Company
$ • Coffee Shops
Hours:
9911 Colerain Ave, Cincinnati
(513) 245-2459
About Starbucks
Customers' Favorites
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
Your sign fell down and hit my damn car. Now I have a huge scratch and I couldn’t stop to talk with anyone about it because I had to take my kid to urgent care for a possible broken wrist.
Starting to have number of things go wrong here. Staff has seemed to have changed people and not for the better. I hear some barista's complaining about making some drinks and they are regular standard drinks. Out of stuff constantly. How on a Monday is half of your menu out of stock? Poor management would be my first thought. I ordered for moblie pickup. When I find something that I like I find out when I get there they do not have it so I have to get a refund. The thing that...read full review
Starting to have number of things go wrong here. Staff has seemed to have changed people and not for the better. I hear some barista's complaining about making some drinks and they are regular standard drinks. Out of stuff constantly. How on a Monday is half of your menu out of stock? Poor management would be my first thought. I ordered for moblie pickup. When I find something that I like I find out when I get there they do not have it so I have to get a refund. The thing that...read full review
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9:30PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 9:30PM |
People in Cincinnati Also Viewed
Starbucks Coffee Company offers a welcoming and positive experience for its customers. Many reviewers highlight the friendly and attentive staff, with one mentioning a staff member who left a heartfelt note on their cup, making their day special. The store's atmosphere has improved notably, with a recent redesign and better vibe, which has encouraged repeat visits. Customers appreciate the new management's efforts to enhance the environment and service quality.
The quality of drinks is generally praised, especially the espresso with brown sugar syrup, which is consistently made to perfection despite occasional minor mistakes like adding milk. Several reviews mention the staff's dedication, whether taking time to recommend the best options with a smile or making drinks perfectly during busy times, including drive-thru and DoorDash orders. There is a strong sense of appreciation for the hardworking team members who keep things moving smoothly, even during peak hours.
However, some experiences reflect issues with wait times, especially when ordering via the app. Delays of up to 30 minutes have been reported, with feedback suggesting the app's timing system needs fixing to better inform customers about wait times. Despite these occasional frustrations, the overall sentiment is positive, with many customers expressing their intention to return and support the store's ongoing improvements.