The atmosphere is terrible, the tables and floors are sticky, worst customer service ever unc got additude they don’t work with gloves,, it takes forever for them to make the food. Terrible worst wing stop I ever went to
Atmosphere: 1
Food: 1
Service: 1
Tarina Bowman
The wings was super big and half done and bland as ever!! I’ll never come to this location again
Atmosphere: 5
Food: 1
Service: 5
ReiRei Dawna
Food was okay great customer service
Atmosphere: 5
Food: 3
Service: 5
Tracey Able
My wings was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Se'ira Wallace
Very rude and horrible customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Tiahna Pierman
Staff is always kind and polite. I just hate that they never answer the phones. I would travel to this location over the Colerain one any day. They are much friendlier and actually have good customer service.
Atmosphere: 3
Food: 5
Service: 5
Quianna
Received everything as ordered. Thank you!
Atmosphere: 4
Food: 5
Service: 5
drea banks
Great wings
Jesse Fatherree
Sketchy but usually decent food.
Atmosphere: 2
Food: 4
Service: 3
Dylan Love
Came here the other night and had the pleasure of meeting Donnell. He was very polite, pleasant and friendly with me. Really appreciate this in a world full of sometimes having no patience. Keep your positive attitude my King
I had ordered a lot of wings and a large ranch for delivery. It was 95 degrees outside. When the delivery arrived, the large ranch was missing. I called the store to inform them that the ranch was missing, they asked if I could come and get it. Again, it was for delivery. I said I could do so.
Upon arriving, the guy asked for my name. I told him. I asked if there was something that he could do for the inconvenience. He looked at me and said, “inconvenience?” I said yes, as my food was ordered for delivery. I had to leave my hot food at home, to come up here to get the ranch. I suggested a drink. He asked, “a drink?” Then he gave me the cup.
I feel like as a customer, that ordered delivery and had to come to the store, something should have been offered. An extra ranch. The drink that I felt like I had to panhandle. It was hot this day. The food was ok as I had to reheat it. I’ll order again. I always do, but it is the principle of their mistake.
Overall, I just hope the staff can handle situations like this with more understanding in the future. Mistakes happen. I get that, but making it right shouldn’t feel like pulling teeth. A little better customer service would go a long way.
Atmosphere: 2
Food: 4
Service: 1
Vincent Jones
On a busy Juneteeth, they work professional and courteous. The wait time wasn't bad and the wing's wher great.
Atmosphere: 4
Food: 5
Service: 5
Fabio Serrano
Rude cashier, needs to learn customer service, I've visited a couple of times and she always acts arrogant.
Atmosphere: 4
Food: 5
Service: 2
Jolene Spielberger
Restaurant was slightly dirty in the seating area inside. But honestly. The lady out front was on her phone. Had a hard time getting her attention. To get my food it was just sitting there. But the wings were just OK. But I did eat them.
Atmosphere: 1
Food: 4
Service: 5
Kelli Sprowls
The cashier was super friendly and engaging. Spoke with the person I was with about places to look for work and her experiences. Also encouraged filling out surveys. Food was excellent and what we ordered, even with my special request. Worth the short wait
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wing Stop, Chicken Wings, French Fries, Boneless Wings Combo, Seasoned Fries, Cheese Sauce, Chicken and Corn, Cheese Fries
The atmosphere is terrible, the tables and floors are sticky, worst customer service ever unc got additude they don’t work with gloves,, it takes forever for them to make the food. Terrible worst wing stop I ever went to
Atmosphere: 1
Food: 1
Service: 1
The wings was super big and half done and bland as ever!! I’ll never come to this location again
Atmosphere: 5
Food: 1
Service: 5
Food was okay great customer service
Atmosphere: 5
Food: 3
Service: 5
My wings was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Very rude and horrible customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Staff is always kind and polite. I just hate that they never answer the phones. I would travel to this location over the Colerain one any day. They are much friendlier and actually have good customer service.
Atmosphere: 3
Food: 5
Service: 5
Received everything as ordered. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Great wings
Sketchy but usually decent food.
Atmosphere: 2
Food: 4
Service: 3
Came here the other night and had the pleasure of meeting Donnell. He was very polite, pleasant and friendly with me. Really appreciate this in a world full of sometimes having no patience. Keep your positive attitude my King
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had ordered a lot of wings and a large ranch for delivery. It was 95 degrees outside. When the delivery arrived, the large ranch was missing. I called the store to inform them that the ranch was missing, they asked if I could come and get it. Again, it was for delivery. I said I could do so.
Upon arriving, the guy asked for my name. I told him. I asked if there was something that he could do for the inconvenience. He looked at me and said, “inconvenience?” I said yes, as my food was ordered for delivery. I had to leave my hot food at home, to come up here to get the ranch. I suggested a drink. He asked, “a drink?” Then he gave me the cup.
I feel like as a customer, that ordered delivery and had to come to the store, something should have been offered. An extra ranch. The drink that I felt like I had to panhandle. It was hot this day. The food was ok as I had to reheat it. I’ll order again. I always do, but it is the principle of their mistake.
Overall, I just hope the staff can handle situations like this with more understanding in the future. Mistakes happen. I get that, but making it right shouldn’t feel like pulling teeth. A little better customer service would go a long way.
Atmosphere: 2
Food: 4
Service: 1
On a busy Juneteeth, they work professional and courteous. The wait time wasn't bad and the wing's wher great.
Atmosphere: 4
Food: 5
Service: 5
Rude cashier, needs to learn customer service, I've visited a couple of times and she always acts arrogant.
Atmosphere: 4
Food: 5
Service: 2
Restaurant was slightly dirty in the seating area inside. But honestly. The lady out front was on her phone. Had a hard time getting her attention. To get my food it was just sitting there. But the wings were just OK. But I did eat them.
Atmosphere: 1
Food: 4
Service: 5
The cashier was super friendly and engaging. Spoke with the person I was with about places to look for work and her experiences. Also encouraged filling out surveys. Food was excellent and what we ordered, even with my special request. Worth the short wait
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wing Stop, Chicken Wings, French Fries, Boneless Wings Combo, Seasoned Fries, Cheese Sauce, Chicken and Corn, Cheese Fries
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