“Stopped in early this morning and was so glad Dunkin’ was open to keep me running on my long drive. My large cold brew with sweet cold foam hit the spot perfectly!
Special shout-out to Jen S. — she was the only employee working but still managed to take care of everyone quickly and with a smile. She was friendly, efficient, and really went above and beyond. Dunkin’ should definitely give her a raise for the amazing job she’s doing.
Thank you for starting my day off right!“
“Despite being very busy as we got there at 8:30am, both employees were on the ball and very friendly. They went above and beyond a few times, i.e., when they informed me they didn't have milk, rather than leaving it at that, they suggested I check Burger King or the little store located in the same rest stop. Then, when I found out they were out of half and half, they suggested I check the same store for some. Had they not told me that, I would've skipped the coffee. Their advice was good for both the customer (me!) and their bottom line. Well done, Dunkin'!“
“GREAT ATTITUDES - ALWAYS FRIENDLY
I came from a bigger city in Montana where there was always neat and delicious coffee places. Even though this area doesn't have the same novelty coffee experiences, I think this Dunkin and ladies working here have exceptional coffee service! I come quite a bit and they are on their A game as a team. They are always kind, respectful, quick, and seem to manage orders well. I can't stress enough the kind part. I regularly find the customer service has been really disappointing in most chain places locally but they really do set themselves apart here - and with consistency. Well done!
I hope their management recognizes this in them. Additionally my mom and sister in law came here yesterday without from out of town and also remarked on the same thing! (We do drive thru mostly but also very clean inside) So grateful for their wonderful service in the mornings - keep it up ladies!“