“This was my first time using the app when I got my order it was not entered incorrectly on the app I understand that the app does malfunction quite a bit.
The food is much as I like it got a one because everything that I had ordered on my breakfast meal was ice cold and cold hash browns were awful.
They were able to correct my drink at the window which I was grateful for seriously, Duncan you really need to do something about that app I had put 25.00 on the app for convenience sake so I can order a sandwich but after I entered it in there's no way to to make any corrections.
I was forced to pull over call the store make the corrections and when I got there the food was cold and the coffee was still wrong“
“In a world where bad customer service is as common as fireworks on the Fourth of July, this Dunkin rocks! Seriously, I travel quite a bit and go to many different Dunkin’s across the State and country. They are always so nice, always have exactly what I need, and are extremely fast. I appreciate yall!“