Dunkin' Donuts in Massillon

“This location is awesome. We just went through and the young lady who gave us our food and drinks was so delightful! She was very friendly and happy and she gave our dog a pup cup. Definitely don't see this kind of service everywhere anymore. I wish we knew her name to give her a special shout out!“

“Delighted to have stopped for a refreshing cold drink this evening after tackling yard work and errands, and what a wonderful experience it was! Bennett and Cheyenne radiated warmth and kindness with their friendly and pleasant demeanor, truly a breath of fresh air! Their exceptional approachability and attentiveness made all the difference. May God bless these lovely ladies for their remarkable patience and kindness.“

“Sarah that works the midnight shift is one awesome worker. I go between 430-5 am and she’s usually the only one there while day shift is sitting in the lobby watching her take care of multiple cars in drive thru by herself instead of clocking in and helping! If she’s not the manager she needs to be. She’s a rockstar in my eyes. I have a distinctive voice and when I start talking she peeks out the window and gives me a smile. She makes me my favorite drink and I don’t even have to ask her to make it,she asks me if that’s what I want!!! That’s great customer service!!!!!!!!“