Chick-fil-A in Columbus

“Always a great experience!! Ran very smoothly and never a super long wait in the drive through. A regular stop for my family when we are looking for a quick dinner choice. Love the order online option, makes it much quicker for pickup. Very friendly crew of workers!!“

“I think it’s a given to say that you will receive great service at any Chick-Fil-A restaurant, however, Garrett gave such great service tonight. I hadn’t been to this location in weeks and he remembered my name. I overheard some of the employees say he’s leaving due to a different job opportunity. This location is losing a great staff member. Good luck on your future endeavors, Garrett!

In general, this location is super quick and accurate and efficient. It’s a little hard to get in and out of, another reoccurring problem with all Chick-Fil-A locations, lol!

Thank you for the great service, Garrett. In a sea of bland boring people in customer service, you’re a good one!“

“First time trying their breakfast and it was delicious. I tried the egg white grill muffin with chicken fillet. It was a very tasty and light sandwich. I didn’t feel overly stuffed after eating there not like eating at McDonald’s or Burger King. The food was nice and hot not like McDonald’s or Burger King breakfast where it’s like luke warm to cold.
Chik fil a great breakfast.“

“I just gotta say that when I went to the counter with my empty cup to get a refill, the man who took my order waved at me and called me by name. He remembered my name. He then asked me to remind him what I was drinking and apologized for not remembering, saying that he usually remembers what people were drinking. My mind is blown. That's crazy awesome and impressive. All this was in a busy mall too, and the line was overfull when I ordered. Unfortunately, I wasn't able to get his name, but I know he was wearing a bluish polo shirt and that his dedication is next level. This guy deserves a raise“

“I’ve been coming to this Chick-fil-A location for over 3 years, and I can confidently say it’s one of the best-run establishments I’ve ever visited. The food is always fresh, hot, and exactly as ordered - every single time. But what truly sets this location apart is the consistently exceptional service.

From the front-line team members to the management and ownership, everyone here goes above and beyond to create a welcoming, efficient, and genuinely pleasant experience. The staff is always friendly, courteous, and professional - no matter how busy it gets.

In all the years I’ve been coming here, I’ve never had a single issue with an order or service. That level of consistency speaks volumes about the care and effort put in behind the scenes. Huge kudos to the entire team for setting such a high standard. Keep up the amazing work!“

“The service is always impeccable! The best fast food restaurant I’ve ever been to. I love their iced tea. It’s always fresh. My son loves their chicken nuggets and the frozen lemonade. The food is fresh, and extremely clean.

Kid-friendliness: Great place to take your kids especially if they have a play area. Yes it’s fast food but at least you know the place is clean and the kids will love the food.“