Jersey Mike's Subs in Columbus

“I come here often with my partner, this location is super reliable for a good juicy sandwich every time. The employees here, Demetrius, Britney, and Jay always deliver excellent service and make a quality meal efficiently, makes a great experience and makes this location one of my favorite lunch spots.“

“I had an issue with my recent order from Jersey Mike’s where everything was made incorrectly, including the bread. It was definitely frustrating at first, especially when you’re expecting a good meal and it doesn’t turn out right.

But what really stood out was how they handled it afterward. The General Manager, Manny, personally reached out to me and made things right. He invited me back in, had my entire order remade correctly, and even threw in chips and drinks on the house.

When I went back, the staff who remade my food were awesome super understanding, patient, and genuinely cared about fixing the situation. You could tell they wanted to make sure I left happy this time.

Because of how Manny and the team handled everything, they completely turned the experience around. Mistakes happen, but great customer service is what matters and they absolutely delivered.

They definitely earned a 5-star review from me.“

“Jersey Mike’s subs are definitely better than those of Subway and Jimmy John. The red wine improves their subs to the next level. My personal view is that their cold subs are much better than their grilled ones. Cheese and proteins are freshly cut and vegetables are also fresh. This location is close to west campus with great food quality, and fast and friendly service.“

“We just had some of the best customer service from our local Jersey Mikes here in Clintonville. My colleague and I ordered delivery on their app because we’re the only 2 people working today, and we can’t have less than 2 people in the building. Unfortunately they forgot one of our drinks, so I called to see if there was any way to get it delivered.

The manager came down himself and brought the drink to us and apologized for the inconvenience of it all. I have never had a better experience with a Jersey Mikes before! The fact that the manager came himself to resolve the issue and hand deliver the drink, AND shake my hand to apologize? You’ve earned a customer for life, and I will always tell my friends and family to hit you guys up for some good eats. Thanks again for your help today!“

“Very friendly staff, took my order as soon as I walked in! They're always very accommodating for custom orders and substitutions. Never had an issue with food quality, and the ingredients are better quality than competing chain sub spots. Glad to have a Jersey Mike's near me!“