“It’s admittedly hit or miss at this location, I’ve had good and bad experiences with food and service.I have to say that when I went through here earlier this week, the service was fast, the younger kid at the drive through window was attentive and friendly, and I got everything I ordered, and it was all delicious.“
“Great customer service! Google says they don’t close until 11, THEY CLOSE AT 10! Not knowing this, I pulled in the drive thru around 9:50. Staff was very understanding and attentive. My food still came out great. I apologized and made sure to post this!“
“I decided to have lunch out, but I wasn't in the best mood, but it turned around when I went into this KFC. The lobby was very clean, the employee that took my order was very polite & professional, and the food was delicious! This was the best KFC that I had in a long time! Thank you!“
“Wasn't happy with the employees attitudes, but the store seemed to be clean, and they didn't mind me and my wife using the restroom unlike a lot of places it seems anymore. But the food was hot and it tasted like KFC is supposed to. So i'd give this place a chance again, even though it's not in the best of neighborhoods.“
“An excellent place to enjoy delicious food. The staff is very friendly and fast, which makes the experience even better. I always find the place clean and well organized, and the food maintains the taste and quality one expects from KFC. Without a doubt, a place worth visiting in Columbus.“
“At first the lady that’s supposed to be up front was outside in her car smocking her cigarette. It took some time for someone to come take our order. Then a lady on the drive thru came and was so polite and patient taking our order. Good service from her. The food is bomb!“
“First time visiting this location. Line was short, the lady on front counter was ready for us to order and very professional and nice. The store is very clean and my son's food was done so fast and was super hot and fresh. They were very nice too. In and out service in the lobby. They also have plugs to charge your phone and bumping music
Kid-friendliness: The kids meal is reasonably priced and filling
Wheelchair accessibility: There are wheelchair friendly tables and front door access“
“My boyfriend and I order from this location a lot (very close to where we live) and the other night we ordered online pretty late. When I went to pick it up, there was two employees working (as far as I can tell, a young man and woman) and let me tell ya, they were busy and stressing. For being over worked, and understaffed…these two employees did an amazing job.To who ever they were, thank you for your hard work and patience. We will continue to order from your store and will always give you a great review.“
“I enjoy eating the meals. Especially the chicken bowls, and the amazing pot pie! The pot pie is incredible to me! I love dark meat like the thigh and leg meals.
My complaint is that sometimes They run out of items and don't tell you (late at night). My family works at hospitals, late shifts. For example, your chicken bowl Wont have gravy or corn. Just chicken, mashed potatoes, and shredded cheese (or not at times).
You won't know until you get home. Or you go and they tell you up front they almost out of everything "good." This could be due to the delivery truck/supply delays during the Pandemic. Maybe.“
“Had a great experience today at kfc , I was having a hard time waiting for laundry so I walked in and ordered . The gentleman there was so nice even though his shift just ended he gave me an extra kfc sauce since I’ve never tried it and made sure my order came out hot and ready. I wasn’t a fan of the nuggets with Carolina gold a bit to greasy but the chicken sandwiches never miss“
“Great crispy chicken & sides.
The tables were all dirty of crumbs when arrived, had to ask an employee to wipe off a table. I think there chairs could be wiped down several times a year, if not monthly. The tables definitely should be cleaned daily, especially with the oils that can be tracked due to the absorbing through the paper bags & Parchment paper.“
“I want my chicken cooked fresh out the grease and they told me it will be a few minutes so it took a little longer than a few minutes and I got an extra potato popper for my weight. I thought that was cool. I didn’t mind at all and I got an extra potatopopper.“
“I went through the drive through and the young lady was so sweet. She had to make the pot pies for me and I waited in my car. When they were finished she brought them out to me, she absolutely didn’t have to do that. They pot pies were amazing and had plenty of chicken. Will definitely go back.“