Papa John's in Columbus

“We are right outside of the delivery zone by a couple houses. I called tonight and the manager Tae answered, and she said they would absolutely deliver to us! We haven’t received our food just yet. But I’m hopeful that Tae will make sure we are taken care of and make sure we get our Garlic Butter Sauce. Tae, thank you for your amazing customer service! You were amazing on the phone and we appreciate you!!“

“Visit this location yesterday night and was pleased with the service that I received from Sean the closing manager he took very good care of me very pleased with his costumer service he took my order and made my order as well thank you Sean for this experience…“

“I often Door Dash here. And I've loved it ever since I walked in the door. The Staff are always friendly, courteous, and professional. The Cheese Stuffed Crust Pizza is so good, I could INHALE it LOL. It's honestly the best thing about the pizza. Their brownie & their Pull Apart Cinnamon Buns are just icing on the cake.
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I've been going to Papa John's for 20yrs or so. And I've never had a bad experience. Thank you guys, for all you do <3“

“Always yummy, still greasy, but you're choosing to eat here, so expect it.

Might need to have the driver employee or the staff check their boxes for gnats in between, behind, or under the stack. Opened our box to a few flying out tonight... either sewer gnats infestation from a floor drain or gnats in the box stacks before they fold them... recommend checking your supplier and reporting it to them if you find any in the boxes. It means it's the warehouse making the boxes who have the infestation. (I killed the few that flew out of the box) my recommendation is fixing this before there's a bigger issue, if they are sewer gnats, your city plumbing is possibly backed up under your building. I won't be eating here again until the infestation is found and removed. Other, possibility is they're living in your pepperoni supply 🤢“

“This place is really awesome! Every business ends up getting a bad review eventually so I wouldn’t go based off the reviews on this location, the food was excellent and the manager Pamela was really caring! I’m so thankful I ordered from this papa johns and definitely will be ordering again.. Pamela you are great and the driver that delivered to me was very heartfelt and caring I am currently in children’s hospital with my son and they were so kind and called me when they arrived… thanks for the kindness and patience!“

“I've always had an awesome experience every time with this Papa John's. This specific location is timely and consistent with their pizza. I know, because I worked temporarily in Cali. And I ordered the same kind of pizza from Papa out there and it was absolutely disgusting.You won't get that here. This is a well run location with consistently yummy pizza and the delivery staff is always friendly.“

“My husband accidentally ordered our pick up online and didn’t add the correct pick time. When I arrived to pick up order, it had been sitting there for over 3 hours. The staff said they would remake it for me right away with no charge. Very kind considering it was fully our error while ordering. Great service!“

“We had an issue at a store level called the store they called general manager, general manager personally came to my house refunding me my money for the issue that I had for my whole order working in the customer service, this truely means a lot to know that there are other people out there like this and wanting to make things right and build that rapport with the customers!! Awesome jobs to her!! Thank you so much!!!“

“I have visited this Pizza Hut several times over the past summer and have always had a positive experience. The service was timely, and the food consistently met expectations, so I’m a bit surprised by some of the negative reviews. In my opinion, it’s a good spot if you’re looking for a solid meal.

That said, I would strongly encourage management to consider installing proper air conditioning for the employees. On multiple occasions when I picked up my order, the pickup area was noticeably hotter than the outside temperature. Despite these conditions, the staff remained consistently kind, respectful, and attentive. Their dedication deserves to be matched by a more comfortable working environment.“

“I wanted to give an A++ to Javon (spelling might be wrong) at this Papa John's location who went above and beyond for my family tonight. I accidentally called in an order to the wrong location and he not only helped me get an order in but made sure I got my pizza as quickly as possible so I could feed my hungry kids after a really long day. Excellent customer service. Thank you! I hope someone in management sees this. He also mentioned extra savings if we used the app!“

“Seems like the last couple weeks there's only been only one employee on site to open the store and prepare orders to on Friday. Be prepared to have excessive wait time on your orders during this time. Can't just go in and pick up and get right out, you're going to wait awhile. Employees are friendly and helpful, service just takes forever.“

“The lady that helped me was so professional and kind friendly helpful. Unfortunately I didn't get her name and the restaurant was very clean nice music was playing food was great she even cut pizza I lil squares for me with no problem. I will most def be going back ?“